Resolve Repeated R15 Disconnected/Connected Issues on the Tablet

What is causing this Issue?

Repeated messages stating "R15 connected successfully" and "R15 Disconnect!" appear when the Tablet is not seated properly in the R15 case.

How do I resolve this Issue?

Reseat the Tablet Device

1. Press against the bottom corners of the case until the bottom of the Tablet is fully exposed, followed by sliding the Tablet out of the case.
   
2. While you have the Tablet removed, check the connections on both the case and the device for damage.
3. Carefully clean the connections if necessary.

4. To insert the device, slide the Tablet into the case, top side first, as shown in the image.

5. Firmly press down on the bottom corners of the Tablet until it is fully housed inside the case.

   Internal:
   For information on properly seating the Tablet (M8) into the Tablet MSR case (R15), please see the Deployment Guide, followed by selecting the bullet point for Tablet & Case Install (detailed images are included).

   Once the connection is established, you are given several notifications on the device regarding the connection to the MSR case. Ultimately, the final notification ensures a successful connection. 

If this does not correct your issue, please contact Support for further assistance.