Description: Below is the Lighthouse Marketplace Overview for Partners on The Call Concierge Integration.
Note: To find out more about Marketplace Integrations please refer to Marketplace Overview Zendesk article.
Integrate The Call Concierge Within Marketplace
With current labor shortages, you need your employees available on the floor. The Call Concierge aids these efforts by identifying incoming calls and offering alternate online means for mobile callers to place orders, seek answers, and much more via text response! Knowing merchants have varying service providers, the Call Concierge works with any and all platforms and frees staff from answering standard, frequently asked questions.
Value & Benefits
-
Manager:
- Focus on guest experience and staff satisfaction
- Easily respond to compliments and complaints
- Rapidly address the most important situations and immediate issues
-
Front-End Staff:
- Provide guests with a warm, friendly, welcoming service
- Reduce multitasking stress
- Stop error-prone phone order-taking, question answering, and bill payment
-
Customers/Guests:
- Fast response for exceptional service
- Easy for anyone to use
- Immediately respond to their needs
Special Shift4 Pricing
- $79.95/month
- Waived setup fee ($99 value)
- Free 30-day trial
Additional Information
Learn more about The Call Concierge features and benefits below:
Ready to Get Started?
The next sections contain some helpful tools and information to help you integrate The Call Concierge with your POS system, as well as additional training and support materials.
Installing and Configuring The Call Concierge
The Call Concierge is a referral only partner, which means there is no direct integration. Additionally, no Shift4 configuration within Marketplace is needed. Please reach out to The Call Concierge for partner specific configuration details.
Contact The Call Concierge
If you need assistance with your account (i.e., making sure data is being pulled in correctly) or are just looking for general account information, please contact our The Call Concierge account rep:
Shane Gau
571.213.6147
sgau@waitbusters.com
For more information visit The Call Concierge website.
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