Waitbusters Partner Overview

Description: Below is the Lighthouse Marketplace Overview for Partners on Waitbusters Integration.

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Note: To find out more about Marketplace Integrations please refer to Marketplace Overview Zendesk article.

Software Availability and Requirements

In order to integrate with Waitbusters, be sure your POS system and software match the minimum requirements

POS Software	Available?	POS Minimum Version	*Connection Agent Minimum Version
SkyTab POS	Y	1.37.0	Not Applicable
Harbortouch Hospitality	Y	3.7.5.4888	2.28.5
FuturePOS	Y	6.0.7.28	2.6
POSitouch	Y	6.41	2.6
Restaurant Manager	Y	21	2.6

Note: Harbortouch Hospitality, POSitouch, Future POS, and Restaurant Manager POS systems use a software program to manage all communication and data syncs between your POS system and Lighthouse Business Manager. For assistance or more information, please contact the Shift4 Support team.

Integrate Waitbusters Within Marketplace

Waitbusters helps make the entire customer experience seamless and mistake-free. Their comprehensive approach to online ordering along with table management, marketing services, and much more, allows merchants to streamline their vendors and focus on what they do best in-house.

On average, restaurants experience a 25%-35% per order increase over non-Waitbusters generated menus.

Waitbusters works with their customers to create new, branded and revenue-lifting menus. Plus, with Shift4’s Marketplace integration orders are routed directly into the POS system, generating more revenue with an enhanced look and feel.  

Merchants can also leverage Waitbusters’ marketing tools to migrate repeat customers from using third-party delivery services to their own online ordering and delivery system, allowing them to take back control of their brand, reputation, and profit margins.

Value & Benefits

• Manage online orders with ease: Streamline your operations utilizing the two-way integration of Waitbusters with your POS system and printers, eliminating handwritten order errors and superfluous equipment.
• Increase order size and frequency: When online, your customers have more time to explore your menu, less pressure to make a decision, and greater confidence in order accuracy.
• Compete with national chains: Stay in step with national and regional chains as the industry expands to integrated online ordering to increase sales, profitability, and customers. Millennials and GenZ-ers, especially, expect the convenience.

Special Shift4 Pricing

• FREE Shift4 integration
• Waived one time setup fee ($299 value)
• 20% discount on standard pricing including:
  • Initial White Glove Service set up fee (optional): $75/hour
    • Waitbusters sets up menu (imports POS menu and decorates items) within Shift4 Online Store for merchants, then publishes menu to Waitbusters
  • DAAS with DoorDash Drive, Postmates: $40
  • 3DP integration (i.e. Grubhub and Seamless): $28
  • SMS marketing and social media sharing: $40
  • Packaging fees: $40

Additional Information

Learn more about Waitbusters features and benefits below:

• Waitbusters Online Ordering Overview Video
• Waitbusters Online Ordering Overview Deck

Example Waitbusters Sites:

• Jubilee Joe’s OLO
• Lebanese Taverna OLO
• Taffer’s Tavern OLO
• King Street Oyster Bar OLO

Ready to Get Started?

The next sections contain some helpful tools and information to help you integrate Waitbusters with your point-ofsale (POS) system, as well as additional training and support materials.

Installing and Configuring Waitbusters

Once you are ready, follow the steps in the Waitbusters Installation Guide to install the application within

Marketplace. Then, configure your Shift4 Online Store (Video|Guide) to use Waitbusters. Please contact Waitbusters for more information on how to configure the application.

Note: For POSitouch, Future POS, or Restaurant Manager merchants, all communication and data syncs need to be in place between your POS system and Lighthouse Business Manager. Please contact your POS dealer/sales representative to assist.

Authorization Token: Merchants should request a payment processing authorization token to finalize the Waitbusters app installation by contacting Shift4 Support 24/7 via:

• Chat Support
• Phone: [phone]

Contact Waitbusters

If you need assistance with your account (i.e., making sure data is being pulled in correctly) or are just looking for general account information, please contact Waitbusters:

[e-mail]
1.877.691.9662
Schedule a demo

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For Information visit Waitbusters Website.