Grubhub Installation Guide

Description: Please follow the steps below to install the Grubhub Marketplace integration.

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Note: To learn more about Marketplace Integrations, please refer to theMarketplace OverviewZendesk article.

Installing the Grubhub Marketplace Application

Please follow the steps below to install the Grubhub Marketplace integration for SkyTab POS.

1. Log in to Lighthouse Business Manager.
2. Select Marketplace from the left navigation bar, then select Grubhub.
3. Select View Details to access the Grubhub application page.
   
4. Select Install.
   Note: If the application prompts you to “Request POS Upgrade,” you must select that and follow the prompts to arrange for a software update before you can continue with the installation.
5. Next, you will be prompted to enter your Contact Details. The Restaurant Details section will automatically populate information from your Lighthouse account. 
   • If you already have a Grubhub account check the box for ‘my restaurant has a Grubhub business account’. This will prompt the Grubhub team to find your existing account and activate your Marketplace application.
   • If you do not have a Grubhub account, leave this option blank and a Grubhub representative will contact you to assist you with an account setup.
6. When ready, select submit. The application will now install.
   
   Note: You will now notice the application page shows a yield sign in an orange circle and a clock symbol next to Grubhub on the left navigation sidebar. This indicates the installation is still pending.
   
7. At this point, you will be contacted by Grubhub to go through an onboarding process before the accounts are linked.
8. While waiting for Grubhub to complete their onboarding process, you can upload your POS menu into Menu Manager. Select here for instructions on configuring your online menu in Menu Manager.
9. Once Grubhub has linked your account, you will see a green checkmark indicating a successful installation. The clock symbol in the left navigation sidebar will also have been removed.
   

Once installed, you also have the ability to manage your account or uninstall the application at any time.
Note: The Manage button within the Grubhub application in Marketplace will now take you to the Grubhub login screen.

Need Help With Your Grubhub Account?

If you are needing assistance with your account (i.e., making sure data is being pulled in correctly) or are just looking for general account information, please contact Grubhub directly at the Grubhub Help Center.