Locate Loyalty Reports in Lighthouse Business Manager for SkyTab POS

Description: Learn to generate and download Loyalty Reports in Lighthouse Business Manager for SkyTab POS, including how to check customer loyalty points activity or print reports in various formats.

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Generate a Loyalty Report

To check loyalty member activity reports in LBM, proceed with the following steps:

1. Navigate to the LBM > Reporting.
2. Select the Loyalty section from the top menu.
3. On the Select a Report section, choose the desired report
4. On the Select the Period section, select the desired timeframe for the report.
   Note: Skip this step for the Loyalty Member Activity by Location report.
5. Select the blue Generate button to generate the report.

Loyalty Member Activity by Location

Loyalty Member Activity by Location report displays loyalty member's activity data like customer information (Name, Phone #, Email), visits, lifetime earns, redeemed points, points adjustments, and current loyalty member's point balances.

Loyalty Points Adjustment

Loyalty Points Adjustment report displays the date & time, loyalty member, employee name, points adjustment activity, and the reasoning for loyalty points adjustment.

Loyalty Redemption by Location

Loyalty Redemption by Location report displays redeemed loyalty discount activities.

Download or Print Loyalty Reports

To export the loyalty report select the Download or Print button at the top right corner of the report. LBM allows exporting reports in various formats (CSV, Excel, PDF) or printing the loyalty report directly from the Lighthouse Business Manager.