Location Activity Reports for Audits in SkyTab Lighthouse Business Manager

Location Activity Reporting for Auditing in SkyTab Lighthouse Business Manager

Description: Learn how to find SkyTab Lighthouse Business Manager reports that cover reporting related to location activity for auditing purposes.

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Menu Related Reports for Audits

SkyTab POS software is not capable of providing employee/user activity logs or reporting that would cover menu change activity at this moment.

Employee Related Reports for Audits

Sales Summary by Employee

This report shows each employee’s activity over a selected period, including ticket count, guests served, costs, discounts, and sales totals. It helps compare individual performance and contribution to overall revenue. For auditing, it can be used to verify sales accuracy, identify unusual patterns (like high discounts or low sales vs. ticket count), detect potential errors or misuse, and ensure each employee’s transactions align with expected performance and totals.

Void Detail By Employee

This report shows all voided transactions by employees over a selected period, including who performed the void, who approved it (if void action requires override Manager PIN code), when it occurred, the ticket number, item, amount, and reason. For auditing, it helps track and verify void activity, identify unusual or excessive voids, ensure proper approvals are being followed, and detect potential misuse or policy violations related to canceled transactions.

Refund Details By Employee

This report shows all refund transactions processed by employees within a selected period, including when the refund occurred, ticket number, type, refund amount, tax amount, and any reason or comments (if refund action is configured to require comment). For auditing, it helps monitor refund activity, identify unusual or excessive refunds, verify that refunds are legitimate and properly documented, and ensure employees follow correct approval and refund procedures.

Cash Out Details by Employee

This report shows all cash withdrawals made by employees within a selected time period, including the date/time, employee name and surname, amount, and any entered comments. For auditing purposes, this report helps verify that all cash-outs are properly recorded, trace transactions back to individual employees, and identify unusual activity such as large or frequent withdrawals. It also supports cash reconciliation by comparing reported totals with actual register balances and ensures compliance with cash-handling policies.

Discount Details

This report shows all discounts applied to transactions, including the date/time, discount name, amount, and the specific item affected. For auditing purposes, this report helps verify that all price reductions are properly justified, trace adjustments back to individual employees through the ticket id and owner, and identify unusual activity such as unauthorized 'Open Discounts' or frequent testing entries. It also supports financial reconciliation by providing a total sum of revenue deductions to be compared against gross sales and ensures compliance with discount-handling policies.

Till Related Reports for Audits

Till Detail 

This report shows a comprehensive breakdown of register activity, including the till name, the employees who opened and closed the shift, and the specific opening and closing timestamps. For auditing purposes, this report helps verify the lifecycle of each cash drawer by tracking Starting Cash, Cash In/Out, Safe Drops, and Refunds to ensure every dollar is accounted for. It also supports final cash reconciliation by comparing calculated Cash Received against the actual Cash Counted, allowing management to identify discrepancies, monitor employee accountability, and ensure strict adherence to cash-handling protocols.

Till Transaction Detail

This report shows a chronological log of all register activities, including the till name, date/time, employee name, and the specific amount involved. For auditing purposes, this report helps verify that all Drawer Actions such as inserting/removing drawers, cash sales, refunds, and cash outs are accurately recorded and attributed to individual staff members. It also supports cash reconciliation by providing a transparent line item history of every event that affects the drawer balance, helping to identify discrepancies and ensuring full compliance with operational security standards.

Till Transaction Summary by Till

This report shows a summarized view of register activity grouped by till, including the opening and closing timestamps, specific drawer actions, and the frequency of those actions. For auditing purposes, this report helps verify that all primary register events such as Cash Sales, Refunds, and Insert/Remove Drawer actions are quantified correctly for each shift. It also supports financial reconciliation by providing a Count and Amount for each action type, helping management identify high volumes of non-revenue events like 'No Sales' or refunds and ensuring consistency across all hardware terminals.

Loyalty Related Reporting for Audits

Loyalty Point Adjustment

This report shows all manual modifications made to customer loyalty balances, including the date/time, member name, responsible employee, and the specific point adjustment value. For auditing purposes, this report helps verify that all point additions or subtractions are properly justified through the Reason column, trace adjustments back to individual employees, and identify unusual activity such as large or frequent manual point injections. It also supports program integrity by ensuring that loyalty rewards are issued according to company standards and prevents the unauthorized inflation of customer point balances.