Shift4 Knowledge
Resource Library
This resource library contains downloadable materials such as PDFs and zip files for Lighthouse Transaction Manager (LTM), It's Your Card (IYC), Universal Transaction Gateway (UTG), PIN Pad devices, I4Go, Shift4 Bridge, and more!
User Guides & Documents
Lighthouse Transaction Manager Account Administrator Guide
Managing User Accounts
Centralized Accounts
Transaction Constraints
Account Updater in Lighthouse Transaction Manager
Lighthouse Transaction Manager (Other) Changing Your Password
Changing Your Profile
Signing in to Lighthouse Transaction Manager
Airline Features in LTM
Cloning an Archived Transaction to Process a Refund
International Transactions in LTM
Lighthouse Transaction Manager Auditing Transactions
Searching for Transactions
Reporting
Transaction Archives
Periodic Billing
Entering Transactions
IT'S YOUR CARD (IYC) Gift Card Overview
IYC for Administrators
Creating Gift Card Batches
Importing Card Numbers
Activating Gift Cards
Card Manufacturing Tips
Order Fulfillment
IYC Reports
Universal Transaction Gateway (UTG) PA-DSS Implementation Guide
Quick Installation Guide
UTG Installation and Configuration Guide
Updating the UTG
Reference Guide
Error Codes
Shift4 Certificate Generator
Additional Information on Offline Mode
UTG Offline Transaction Manager
Configuring UTG and TETRA Devices for the International Gateway
PIN Pad\P2PE Device Hardware Using Ingenico TETRA External Devices
Using PAX External Devices
Ingenico Lane/3000 PIN Pad Device Overview
Ingenico Lane/3600 PIN Pad Device Overview
Ingenico Link/2500 PIN Pad Device Overview
Ingenico Move/5000 PIN Pad Device Overview
Ingenico Lane/5000/7000 PIN Pad Devices Overview
Using Ingenico Telium RBA External Devices
Using Verifone MX P2PE External Devices
Using EMV Devices With Shift4 Point-to-Point Encryption (P2PE)
Point-to-Point Encryption (P2PE)
Citcon and Shift4
Using Legacy External Devices
QR Pay Installation and Training Video
S4P-QR-Pay-Infographic-Sales-Sheet
QR-Pay-QRG
i4Go Securing the Merchant's Site That Uses i4Go
Technical Reference Guide
Example of i4Go in an iFrame (i4m)
4Word 4Word Reference Guide
4Res 4Res Vendor Guide
4Res Administrator Implementation Guide
Shift4 Gateway API RESTful API
Shopping Carts Shift4 Plugin for Magento 2.3.x and 2.4.x
SkyTab Partner Integration Guide for Shift4's SkyTab and A930 Device
Simphony SkyTab Interface Installation and Usage
SkyTab RES 3700 Interface Guide for Oracle RES 3700
Miscellaneous\Other Current SSL Certificates
Shift4 Payments IP Addresses, Ports, and DNS Names
Oracle\Opera S4P Oracle Payments Reference Guide
How to Run Transactions in OPERA with UTG
Micros Shift4 Non-OPI 3700 EMV Interface with Existing CC Tenders
Software & Downloads
Universal Transaction Gateway (UTG) Universal Transaction Gateway (UTG) (General Release)
Universal Transaction Gateway (UTG) (Build: 2304)
S4 Probe Utility
UTG Stub Utility
Command Center Setup
Print Drivers Seiko Printer Drivers
Shift4 Bridge S4 Bridge RES 3700 v1.0.2.4
S4 RES 3700 Cash Advantage
S4 Bridge e7 4.3 v1.43.3.10
S4 Bridge e7 4.2 v1.42.3.10
S4 Bridge e7 4.1 v1.41.3.10
S4 Bridge e7 3.2 v1.32.3.10
S4 Bridge 9700 HMS v1.0.1.0
S4 Bridge Simphony FE v1.0.1.0
S4 Simphony Cash Advantage
RES 3700 Bridge
RES 3700 SkyTab
SkyTab Micros SkyTab OATT
4Go 4Go MSR Driver Setup
Configuration Utility for Web DT 362 Tablet
Configuration Utility for ID TECH IDMB-3341xx Series MSR
Ingenico Unified Payment Platform (UPP) Ingenico Lane/3000 TETRA UPP Forms
Ingenico Lane/3600 TETRA UPP Forms
Ingenico Lane/5000 TETRA UPP Forms
Ingenico Lane/7000 TETRA UPP Forms
Ingenico Link/2500 TETRA UPP Forms
Ingenico Move/5000 TETRA UPP Forms
Custom Brand Files Choice Hotels Forms (RBA)
Choice Hotels Forms (UPP)
Woodsprings Suites Visual Package Tetra (UPP)
Woodsprings Suites Visual Package Telium (RBA)
UPS Store Visual Forms IPP 350
UPS Store Visual Forms Lane 3000
UPS Store Visual Forms Lane 3600
Ingenico Retail Base Application (RBA) Ingenico iPP 320 Telium v4 RBA Forms
Ingenico iPP 350 Telium v4 RBA Forms
Ingenico iSC 250 Telium v4 RBA Forms
Ingenico iSC 480 Telium v4 RBA Forms
Ingenico iCMP Telium RBA Forms
Ingenico iSMP Companion Telium RBA Forms
Ingenico iWL 252 Telium RBA Forms
Ingenico iWL 258 Telium RBA Forms
Ingenico iUP 250 Telium RBA Forms
Ingenico iUC 285 Telium RBA Forms
USB Conversion Software Ingenico - TETRA\Telium Tools
Ingenico Jungo Driver v3.14 (Vista-Win7)
Ingenico Jungo Driver (Latest version for Win10 & 11)
Verifone - MX Integration Kit
Verifone Form Agent Packages Verifone MX 915 Form Agent
Verifone MX 915 P2PE Forms
Verifone MX 925 Form Agent
Verifone MX 925 P2PE Forms
Ingenico (UIA) Conversion Updates Ingenico Telium UIA 9.04 Update
Ingenico Telium RBA 15.06 Update
Videos
Account Administrator Initial Sign In Process Video
Getting Started as Account Admin Video
Create an Access Token Video
User Activity Logs Video
Signing Out as Admin Video
LTM Auditing Initial Sign in Process for Auditing Video
Auditing in LTM Video
Selecting a Merchant Video
Selecting a Business Date Video
Setting Your Viewing Options Video
Closing the Batch Video
Searching for Transactions Video
User Activity Logs Video
Signing Out of Auditing Video