Description: Synchronization and other issues are caused by having the incorrect date or time set on the Lighthouse Transaction Manager (LTM) or Lighthouse Business Manager (LBM). Correct these discrepancies with the steps outlined below.
Windows 10
- Select your System Clock in the taskbar to display the Calendar.
- On the Calendar, select Date and time settings...
- Verify that the Time Zone is the correct local Time Zone for the property. If not, select the appropriate Time Zone for the property in the dropdown.
Note: If you are on Arizona time for the time zone, update to Pacific as Arizona does not honor Daylight Savings. - Log in to LTM or LBM and verify that the time is now correct.
If issues persist, try rebooting the machine to ensure settings are applied correctly. Also, try clearing the cache and cookies. If all else fails, something may be blocking your ability to view the system clock properly.
Windows 7
- Select your System Clock in the taskbar to display the Calendar.
- On the Calendar, click Change date and time settings...
- Verify that the Time Zone is the correct local time zone for the property. If not, select Change time zone..., select the appropriate time zone for the property, and select Ok.
- If you are on Arizona time for the time zone, update to Pacific (UTC-08:00) as Arizona does not honor Daylight Savings.
- If you are on Hawaii time update the to Aleutian Island (UTC-10:00) as Hawaii does not honor Daylight Savings.
- Log in to LTM or LBM and verify that the time is now correct.
- If issues persist, try rebooting the machine to ensure settings are applied correctly.
- We can also clear the cache and cookies following this.
If all else fails, something may be blocking our ability to view the system clock properly.
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