Install and Connect the Customer-Facing Display (United States/Canada/Ireland/United Kingdom)

Description: Learn how to install and connect the Customer-Facing Display for SkyTab POS.

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Note: After installing and connecting the Customer-Facing Display, configure it in the POS system to ensure it is set up correctly for use.

Requirements

Minimum required SkyTab POS Version: 1.78.3

Customer Facing Display (PAX A3700) Installation

We are amending our guidance for connecting the Customer-Facing Display (CFD) directly to the base of the L1400 terminal via a USB-C cable. Previously, this could cause the network to become disabled on the L1400 when the CFD would run its nightly reboot task. This issue was resolved in the latest firmware version.

We now support and recommend using the USB-C cable to connect the CFD directly to the base of the L1400.

Note: You are not required to have the CFD connected via USB if you were to mount it on the back of the POS. Several merchants have installed the CFD this way, as it's mentioned that the USB-C connection is recommended.

Please use these guidelines for connection options:

• USB-C to Base of L1400: This is the preferred method.
  
• USB-C to POS Hub: The USB-C Adaptor used in this configuration is no longer recommended, as the USB-C right-angled cable can be plugged into the bottom of the L1400, as seen above.
• Docking to L1400: While possible, we have found this can cause some issues for merchants. The connection can become unstable with use, causing the CFD to freeze. We recommend using the USB-C cable.

Plug the display into the back of your SkyTab POS.