Cancel a SkyTab Workforce Subscription

Description: Learn how to cancel your Workforce subscription in Lighthouse Business Manager (LBM).

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Prerequisite

You must be the Admin (Owner) of the Lighthouse account to cancel the subscription.

Cancel Workforce

1. Log in to Lighthouse Business Manager (LBM).
2. Navigate to Workforce > Labor Settings.
   
3. Select Cancel Workforce.
   
4. In the cancellation window:
   • Select a Cancellation Reason
   • From the Specify the Reason dropdown, select the applicable option.
   • Enter details in the Describe your issue field.
   • Select Cancel Workforce.
     
5. Select OK to confirm the cancellation, or select Cancel to exit without making changes.

After cancellation is completed, a confirmation email is sent to the account Admin (Owner).

What Happens After Cancellation

During a trial period:
Access to Workforce ends immediately. The account reverts to the LBM version of Employee Scheduling and Timeclock Management.

During a paid subscription:
Access to Workforce continues until the end of the current billing cycle. After the billing cycle ends, the account reverts to the LBM version of Employee Scheduling and Timeclock Management.