Create, Edit, and Duplicate Menu Items in the Shift4 Dine Customer Hub

Description: Learn how to create, edit, and duplicate menu items in the Shift4 Dine Customer Hub.

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Availability: United States, Canada, Ireland, Spain, United Kingdom

To set up on the Workstation, visit the Menu Items article or the Add New Menu Items by Duplicating Another Menu Item article.

Create a New Menu Item

1. Log in to the Customer Hub, and go to Shift4 Dine > Menu > Items.
    
2. From the Items tab, press the blue Add Item button on the top right corner of the screen.
   
3. On the Add New Item screen, fill out the required * fields and create an item by pressing the blue Save button at the bottom right of the screen.
   

Edit an Existing Item

1. Log in to the Customer Hub, and go to Shift4 Dine > Menu > Items.
2. Select the item you want to edit from the list of items or type in the item in the search bar.
   
   
3. Select the item.
4. Make changes in the Edit Item side screen.
5. Press the blue Save button on the bottom right of the screen.
   

Delete or Remove Item

Note: Shift4 Dine cannot delete or remove items once they are in the system. The only way to remove or delete items from the menu is to make them inactive. 

To deactivate the item in the Customer Hub:

1. Navigate to Shift4 Dine > Menu > Items.
2. Use the search bar at the top to find the item that needs to be deactivated.
3. Select the item that needs to be deactivated from the menu.
4. Slide the Active toggle in the top right OFF on the Edit Item screen.
5. Select the Save button in the bottom right corner.
   

Duplicate an Item

To watch more how-to videos, visit our video section.

1. Log in to the Customer Hub, and go to Shift4 Dine > Menu > Items.
2. Select the item you want to edit from the list of items or type in the item in the search bar.
   
   
3. Select the item.
4. Scroll down and select Save and Duplicate to create an exact duplicate of the item.
   
5. From here, scroll back up and rename the item.
6. Select Save.