Description: Below is the Lighthouse Marketplace Overview for Partners on Uber Eats Integration.
Note: To find out more about Marketplace Integrations please refer to Marketplace OverviewZendesk article.
Software Availability and Requirements
In order to integrate with Uber Eats, be sure your POS system and software match the minimum requirements.
POS Software | Available? | POS Minimum Version |
*Connection Agent Minimum Version |
SkyTab POS | Y | 1.10.1 | Not Applicable |
Harbortouch Hospitality | Y | 3.7.5.4888 | 2.28.8 |
FuturePOS | Y | 6 | 2.0.0.6 |
POSitouch | Y | 6.41 | 2.0.0.6 |
Restaurant Manager | Y | 21 | 2.0.0.6 |
Note: Harbortouch Hospitality, POSitouch, Future POS and Restaurant Manager POS systems use a software program to manage all communication and data syncs between your POS system and Lighthouse Business Manager. For assistance or more information, please contact the Shift4 Support team.
Integrate Uber Eats Within Marketplace
Uber Eats is a technology platform helping businesses worldwide expand their reach, delight customers, and boost their bottom line with an online ordering and home delivery solution. With reliable delivery from delivery drivers using the Uber platform, you can satisfy customers with the food they want—when and where they want it. The Uber Eats integration enabled through Shift4 Marketplace will support two-way communication between all Shift4 POS brands, sending menus directly to Uber Eats and accepting online and mobile orders directly into the POS.
Value & Benefits
- Respond to immediate needs to support socially distant operations: React quickly to the ever-changing industry with both take out and delivery options for customers.
- Unlock new growth: Adding your restaurant to the Uber Eats network opens your menu to a plethora of new potential customers supported by the strength of Uber Eats’ marketing and reputation.
- Increase order size and frequency: When online, your customers have more time to explore your menu, less pressure to make a decision, and greater confidence in order accuracy.
Special Shift4 Pricing
You will need to contact Uber Eats for specific Shift4 Merchant pricing, but you can view additional benefits below:
- FREE Shift4 integration
- Waived Uber Eats activation fees for new restaurant partners.
- No Uber Eats Marketplace fees for the first 30 days.
- Complimentary $300 credit to use for Uber Eats’ Sponsored Listing Tool.
Additional Information
Learn more about Uber Eats features and benefits below:
Ready to Get Started?
The next sections contain some helpful tools and information to help you integrate Uber Eats with your POS system, as well as additional training and support materials.
Installing and Configuring Uber Eats
Once you are ready, follow the steps in the Uber Eats Marketplace Installation Guide to install the application within Marketplace. Then, configure your Shift4 Online Store to use Uber Eats.
After the application is installed, you can contact Uber Eats directly for further directions on configuring the application.
Note: For POSitouch, Future POS, or Restaurant Manager merchants, all communication and data syncs need to be in place between your POS system and Lighthouse Business Manager. Please contact your POS dealer/sales representative to assist.
Contact Uber Eats
If you need assistance with your account (i.e., making sure data is being pulled in correctly) or are just looking for general account information, please contact Uber Eats:
833.ASK.EATS
restaurants@uber.com
For more information, visit the Uber Eats website.
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