Set Up SkyTab Online POS Customer Syncing

Description: Learn how to save and sync customer details when processing SkyTab Online Orders.

• Set-Up
• How It Works

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Set-Up

1. Log into SkyTab POS as a manager.
2. Go to Manager > Settings >  Business > Marketplace.
3. Toggle "Save Customers" to On (blue) and tap Save.
   

How It Works

New Customer

The first time someone orders in the system, their record will be saved and linked by email address.

How does syncing work?

It is based on the Email Address - 1 record for each email address.

• Name: Saves name first time, does not update later
• Addresses: Saves a list of unique addresses used for that email
• Phone: Saves a list of phone numbers used for that email

Deletions

If a customer record is deleted and an OLO order is placed later, that customer record will be restored in the system.

Previous Orders

In a future release (2024), OLO orders will be automatically linked to customer records. Currently, they are automatically not linked.

In STO

In Lighthouse