Recommended Guidelines for Using the Customer-Facing Display During Offline Payments

Description: This guide provides best practices for managing the Customer-facing Display during offline payments, ensuring smooth transactions when the system is temporarily disconnected from the network.

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• When SkyTab POS operates in Offline Payments mode, all payments must be processed using either the built-in reader on the SkyTab POS terminal or its backup credit card PINPad terminal.
• When attempting to take Credit payments via the Display while Offline Payments are active, a prompt appears, and messaging on the SkyTab Workstation notifies the employee that Display payments are not available in offline mode and to use the onboard reader instead of the Display.
  
  Process payments using the backup device (PINPad or Onboard Reader) until you are no longer in offline payments mode.