Recommended Guidelines for Using the Customer-Facing Display During Offline Payments

Description: This guide provides best practices for managing the Customer-Facing Display (CFD) during offline payments, ensuring smooth transactions when the system is temporarily disconnected from the network.

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• When SkyTab POS operates in Offline Payments mode, all payments must be processed using either the built-in reader on the SkyTab POS terminal or its backup credit card PIN Pad terminal.
• When attempting to take Credit payments via CFD when Offline Payments are active. There is a prompt and messaging on the SkyTab Workstation to notify the employee that the Customer Facing Display payments are not available in offline mode and to use the onboard reader instead of CFD.
  

Process payments using the backup device (PIN Pad or Onboard Reader) until you are no longer in offline payments mode.