Description: The Insights page helps businesses enhance payment processing efficiency and customer satisfaction.
The Insights section provides valuable insights into your transactions, helps you understand your business payment processes, and allows you to improve overall transaction success rates.
The top bar shows the major business-centric metrics, which allow you to track and identify your business's overall performance.
Among those points of interest are:
Risk approvals: For merchants integrated with our risk and fraud prevention tools, this presents the transaction amount; the count is the rates that were approved by risk.
Card Verify: Presents the transaction amount, count, and success rates of card verification processes, such as AVS (Address Verification System) and CVV (Card Verification Value).
Auth Approval: Presents the transaction amount, count, and authorization approval rates as received from the acquirers.
Chargebacks: Presents the chargebacks amount, count and rates out of settled transactions.
Refunds: Presents the refunds amount, count and rates out of settled transactions.
Filters
Period: Once the date range is chosen in the filter, all data shown on the page is exclusive to that period selected.
Transactions: Data can be shown by counting unique transactions by card or by customer.
Subsection: Auth Insights
This section offers a detailed view of the authorization data, with flexible, time-based insights into authorization rates and decline reasons.
Here, you can view authorization totals split into approved and declined categories, Card Brand Breakdowns to help you understand how different payment methods are performing, and top Decline Reasons, which provide you with valuable information to address potential issues.
Coming soon! Chargebacks Insights subsection
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