Description: Learn how to make a detailed sale in Harbortouch Retail.
- To make a detailed sale, first access the POS menu.
- Scan each item or key in the SKU/Code of the product you wish to sell into the SKU/CODE field and press Enter to insert the item into the transaction.
- If you do not know the SKU/Code of the product, press F5 or select the SKU Lookup button at the bottom of the screen to search for the SKU.
- Upon selecting the SKU Lookup button, a SKU Lookup window is displayed. Here you can view your inventory items and locate the SKU you wish to apply to the transaction by keying in a keyword into the Input Keywords field.
- Once you have located the SKU, either double-click it or highlight it and press Select on the upper right side of the screen. This inserts the selected SKU into the transaction.
- Upon selecting the desired SKU, you arrive back at the Transaction window. The selected SKU is inserted into the Item Code field. Press the Enter key to insert the item into the transaction.
- If the SKU has any dimensions (i.e., size, color, etc.), they are shown on a drop-down menu next to the item code field.
- Select the dimensions using the arrow keys, then press Enter. If there is more than one dimension for the SKU, press Enter through each selection until the item is inserted into the transaction.
- Repeat this process until you have entered the selected items to sell.
- Once you have finished, select Payment in the bottom right corner of the screen. This displays a Process Payment window; here is where you complete the sale.
Completing a Transaction
- In the Process Payment window, choose the appropriate payment method and key in the amount, or press Insert to insert the exact amount owing into the selected payment field.
Some fields require a reference number or authorization number. You must enter this number after inserting the payment into the selected payment field (for example, if the customer were paying by cheque, you would enter the cheque number into the reference field). - Once the payment method has been entered into the preferred payment field, press the Enter key and then select the green Complete Transaction button to finish.
Note: You must press Enter to enable the Complete Transaction button.
- The Post Transaction Details window is shown to inform you if any change is to be given to the customer; this is displayed in the field at the top of the screen labeled Change due.
- Press the blue OK button at the bottom of this window to complete the sale. This takes you back to the Home screen, where you are prompted to re-enter your username and password to continue on to another transaction.
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