Edit the Expiration Date or Service Fee Settings for It's Your Card in Lighthouse Transaction Manager

Description: Learn how to change the It's Your Card (IYC) gift card settings on activated or unactivated cards in Lighthouse Transaction Manager (LTM).

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To change the expiration date and/or service fee settings for cards that have not yet been activated: 

1. Log in to LTM with a username that has access to IYC.
2. Go to It's Your Card > Issuance.
   
3. Select the batch number for the IYC issuance batch that you want to change.
4. Select the Edit link on the right side of the screen above the grey bar. 
   
5. Edit the expiration date and/or service fee settings as desired. 
6. Select Submit.

For cards that have already been activated, an expiration date can be put on them manually: 

1. Log in to LTM with a username that has admin access to IYC.
2. Go to It's Your Card > Lookup.
   
3. Enter the gift card number.
4. Select Edit Card Information at the bottom of the screen.
   
5. Fill in the expiration date.
6. Select Submit.

An expiration date or service fee can also be added to previously activated cards in the batch by deactivating and reactivating the card: 

1. Log in to LTM with a username that has admin access to IYC.
2. Go to It's Your Card > Lookup.
   
3. Enter the gift card number.
4. Select the button to deactivate the card.
   
5. Select a reason code from the dropdown.
   
6. Select Deactivate.
   
7. The card will now show as deactivated. Select Activate.
   
8. Choose Okay when asked for confirmation.
9. Go to It's Your Card > Gift Card Sales.
10. Enter the gift card number and for Value, leave it at $0.
11. Select a check-out method. 
12. Check out.

Steps 9-12, while they may seem redundant, are necessary to force the proper activation on the card to change the expiration date and service fee settings for the card.