Resolve Issue for an Employee Showing as Busy in SkyTab Workforce

What is causing this Issue?

An employee may appear as “Busy” when you attempt to schedule them in SkyTab Workforce for the following reasons:

1. Availability Conflict: The employee has marked themselves as unavailable during the shift time you are trying to schedule.
2. Employee Works a Second Job Using SkyTab Workforce: If the employee is employed by another organization that also uses SkyTab Workforce, their availability may be reserved for that employer. When they make themselves available for their second job, SkyTab Workforce prevents scheduling conflicts by marking them as Busy for your location.

How do I resolve this Issue?

1. Ask the Employee to Review Their Availability
   Have the employee check their availability settings in SkyTab Workforce and adjust them if needed.
2. Confirm Scheduling Conflicts Across Jobs
   If the employee works for multiple employers using SkyTab Workforce, ensure they are not scheduled or marked as available at another workplace during the same time.
3. Retry Scheduling
   Once the employee updates or corrects their availability, attempt to schedule the shift again.