Remote Support Access on SkyTab POS

Description: Review how to access Remote Support on SkyTab POS when a Shift4 Support representative requests it. 

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Select your country below to expand and learn more:

United States

When instructed by a Shift4 Support representative:

1. From the login screen, tap the Remote Support button in the lower right corner.
   
2. Follow the representative's instructions to proceed.

Canada/ Ireland/ United Kingdom

1. The Support Agent will initiate a remote support session.
2. The POS System will show a message on the screen asking you to approve remote control.
   
3. Select Approve.