Update Service Charge in Shift4 Dine Customer Hub

Description: This article covers how to update the Service Charge in the Shift4 Dine Customer Hub for Shift4 Dine.

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Update Service Charge

1. Navigate to the Shift4 Dine Customer Hub, enter your login information, and select the blue Sign In button.
   
2. Once logged in, navigate to Shift4 Dine Settings > Accounting > Surcharges.
3. To update a Service Charge, select the charge in the Surcharges tab.
   
4. The Edit Surcharge pop-up window will appear on the right side of the screen, where you will be able to make changes to the Service Charge. Once changes are made to the Service Charge, select the blue Save button in the bottom right corner.
   

Internal

Update Service Charge

1. Navigate to Titan > Web > Lighthouse, and select the Shift4Support User Login button.
   
2. Once logged in, select the Accounting section from the left navigation menu.
   
3. In Accounting settings, select the Surcharges tab, then select the Service Surcharge that needs to be updated.
   
4. The Edit Surcharge pop-up window will display where you can make changes to the Service Charge. Once changes are made to the Service Charge, select the blue Save button in the bottom right corner.