Description: Learn how to run a Server Productivity report on SkyTab Business Intelligence (STBI).
To access this report, select Productivity, then Server Productivity. The report will let you know which server has the best guest average as well as the lowest guest average. The guest average will tell you how the server is selling to the customers.
STBI Tips:
- You can look at the server with the lowest guest average to see how much money they are leaving on the table. Simply multiply their number of guests by the difference between the store guest average at the bottom of the report minus their guest average. Try to pair them with the best server and have them shadow to help increase their guest average.
If you Group by Daypart, you can see which server has the best breakfast, lunch, or dinner guest average. - If a server has high sales but a low guest average, this tells you they are not selling but taking orders. To fix this, reduce the number of tables they are getting per shift.
Note: The guest and ticket averages are at the bottom of the report in the totals line.
Server Productivity report by Breakfast (Day Part) and then by employees:
- Return to SkyTab Business Intelligence and Reporting
- Return to SkyTab Business Intelligence Reports
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