Description: Understand how Gateway Only (GWO) billing works, including transaction fees, Shift4 GWO fees, and what each charge means.
For End-to-End related questions and fees, please visit the End-to-End Billing Matrix & Statement Glossary article.
Gateway Only Billing Matrix
These are the Gateway Only fees determined by Shift4.
| Fee Name | Description |
| Compliance Service Monthly | Compliance fee that covers the cost for card brands and regulatory issues. Shift4 works to secure transactions through measures like P2PE, continuous network monitoring, and updating security methodologies and systems. |
| Device Management Service | Fee billed for maintenance of EMV capable processing equipment. |
| Gateway Per Month | This fee is billed for Account Maintenance & Statement generation. |
| Gateway Connectivity Fee | Merchants using the Gateway are charged a quarterly fee for connectivity, aimed at maintaining and enhancing the infrastructure to ensure smooth operation of the Shift4 gateway. |
| Gateway Volume Service | Billed various BPS rates for volume processing through a third party processor. |
| Gateway Per Transaction | This fee is billed to the merchants that use Shift4 as a gateway only. |
| Semi-Annual Compliance Fee | The compliance fees cover our costs for card brands and regulatory issues, as Shift4 works to secure transactions through measures like P2PE, continuous network monitoring, and updating security methodologies and systems. |
| Gateway Annual Fee | To support continued enhancements and development to keep our Shift4 gateway integration competitive in a rapidly evolving marketplace |
Internal:
How GWO Merchants are Billed
-
Gateway Billing Calculation:
- GWO accounts are billed a combination of per transaction fees and Shift4 GWO fees:
- Each month, a record is kept of every time a transaction carrying the Account Serial Number passes through the Gateway Software, including:
- Authorizations, Sales/Settle & Decline responses.
- Merchants are charged for each transaction incurred.
- Each month, a record is kept of every time a transaction carrying the Account Serial Number passes through the Gateway Software, including:
- Shift4 Gateway Only Fees:
- Shift4 GWO Fees as listed in the merchant’s Gateway Services Agreement.
- These fees are totaled at the end of the statement.
- GWO accounts are billed a combination of per transaction fees and Shift4 GWO fees:
Gateway Only Billing Matrix (Pricing)
These are the Gateway Only fees determined by Shift4.
| Fee Name | Code | Description | Current Price | Previous Price | Exclusion |
| Eigen Annual Platform Connectivity Fee |
The fee covers ongoing maintenance, compliance, and networking to connect to the card brands. Important: This fee will not show up on merchants’ Shift4 statements as it will be billed through Eigen. |
Tiered based off volume: CAD: $150, $300, $350, $400, $500 |
N/A | ||
| Compliance Service Monthly | CSM | Compliance fee that covers the cost for card brands and regulatory issues. Shift4 works to secure transactions through measures like P2PE, continuous network monitoring, and updating security methodologies and systems. | $89 per month | No Recent Prior Changes | |
| Device Management Service | DMS | Fee billed for maintenance of EMV capable processing equipment. Applies to Both E2E & GWO. | Per Merchant Account | No Recent Prior Changes | |
| Gateway Per Month | GTM | This fee is billed for Account Maintenance & Statement generation. |
Varies per MID $50 increase effective 3/1/26
|
$25 increase effective 3/1/24 $25 increase effective 9/1/24 $50 increase effective 3/1/25 $10 increase effective 12/1/25
|
Select group of merchants excluded from 3/1/24 monthly fee increase
3PI merchants who were included in the June increases and select Enterprise relationships.
Merchants that have LOI, approval to revert the fee, located in countries without E2E options, Choice or Xanterra Merchants are excluded from 3/1/25 increase. |
| Gateway Connectivity Fee | GCF | Merchants using the Gateway are charged a quarterly fee for connectivity, aimed at maintaining and enhancing the infrastructure to ensure smooth operation of the Shift4 gateway. | Between $100 - $500/Quarterly | Implemented 12/23 | Inactive for more than 1 year |
| Gateway Volume Service | GVS | Billed various BPS rates for volume processing through a third party processor. |
Rate x Settled Sales (Rates vary per MID) ** $0.05% per transaction authorization increase above current rate effective 3/1/26 |
Prior Increase: $0.1075% per transaction authorization increase above current rate effective 12/1/25 | Merchants that have LOI, approval to revert the fee, located in countries without E2E, Choice Merchants, or Xanterra excluded from 3/1/25 increase. |
| Gateway Per Transaction | GTX | This fee is billed to the merchants that use Shift4 as a gateway only. |
Total Auths x Rate x 2 (Rates vary per MID) $0.15 per transaction authorization increase above current rate effective 3/1/26 |
Prior Increase: $0.05 per transaction authorization increase above current rate effective 12/1/25 |
Select group of merchants excluded from 3/1/24 Auth/Trans increase Merchants that have LOI, approval to revert the fee, located in countries without E2E, Choice Merchants, or Xanterra excluded from 3/1/25 increase. |
| Semi-Annual Compliance Fee | SCS | The compliance fees cover our costs for card brands and regulatory issues, as Shift4 works to secure transactions through measures like P2PE, continuous network monitoring, and updating security methodologies and systems. | $250/Semi-Annual | Prior to 9/30/24 $175 | |
| Gateway Annual Fee | To support continued enhancements and development to keep our Shift4 gateway integration competitive in a rapidly evolving marketplace | $1198/Annual | Implemented 9/1/2025 |
Location Fee
Gateway only accounts may also still be billed $89/month per merchant location.
GWO Online Ordering Services
Gateway Only merchants will be charged $58.99 for online ordering services.
Reporting on Monthly Statements
Below is an example of the Gateway Only Monthly Billing statement.
- The billing statement reflects only Auths that pass through the gateway software and monthly Gateway fees.
- Statements are not separated by Settles, Voids, or Declines.
- If a merchant tries to match the numbers in LTM with the numbers on the statement, they will not match. The Statement shows every single instance of a serial account number passing through the gateway software, regardless of whether it was just an auth, settle, void, or decline.
The statement is split into two major sections: Authorization and Monthly Fees.
Authorization Detail
Monthly Fee Breakdown:
Reporting in LTM
Important: The totals in the statement and totals in LTM do not match.
LTM only reports Settlements sent to the processor. While the statements count every Settled and Authorized transaction that passes through the gateway software. There is no billing information located in LTM.
If the merchant is trying to gather further information, they will need to contact their processor (located on the Merchant Page in Citadel). Merchant Service Provider and Processor batch details are not included or accessible. Only the merchant’s MSP/Processor would have access to the full Settled, Auth, Void, and Decline information.
Help GWO Merchants Reconcile Their Statements Against Their Transactions
There is no easy way for a merchant to reconcile exactly what is tallied and billed to their account against what they see in their LTM transactions.
They would need to count up every Authorization, Sale, and Decline that was batched out in the billing period, including voided/failed transactions. The easiest way for a merchant to get this information without having to manually calculate the totals is to contact their processor.
Deactivated Fee Code List
These modifications are part of a continuous initiative to streamline billing processes. Our goal is to enhance the clarity between internal and processor billing fees and eliminate legacy references.
| Fee Code | Fee Description |
|---|---|
| SIG | Signature Capture Fee |
| SCB | SigCap Batch Fees |
| TWF | Terminal Warranty Fee |
| QSF | Quarterly Statement/Support Fee |
| AMF | Account Maintenance Fee |
| PCM | PCI Monthly Compliance |
| ECD | ECR Security Deposit |
| SUP | Supply Fee |
| ECA | ECR Annual Fee |
| SCD | Security Deposit |
| ITF | Install Training Fee |
| VPF | Shift4 Gift Pooling Fee |
| HWS | Wireless Inventory Scanner |
| PSF | Premium Supplies Program Fee(per Terminal) |
| PVC | Processing Validation Charge |
| QBT | QuickBooks Plugin Transaction Fee |
| WWT | Charge Anywhere for Windows Transaction Fee |
| TOM | TabbedOut Monthly Fee |
| TOC | TabbedOut Campaign Fee |
| TCF | TabbedOut Conversion Fee |
| HOT | Online Ordering Transaction Fee |
| HRR | Monthly Rapid Response Fee |
| HQR | Quarterly Rapid Response Fee |
| SMP | RM Software Maintenance Package |
| MNT | POSitouch Maintenance Fee |
| ASI | ASI Fee |
| DMR | Dejavoo Monthly Reporting Fee |
| PSC | POSitouch Cloud Fee |
| AVB | Age Verification Barcode Scanner |
| REN | FuturePOS Equipment Rental Fee |
| SWM | Software Module Fee |
| FMB | Mobile App |
| FRA | Reporting App |
| FSC | FPOS Cloud |
| GPF | Gateway Platform Fee |
| GAF | Gateway Annual Fee |
| ICR | iControl Reporting Fee |
| TCM | TCC Monthly Fee |
| TCT | TCC Transaction Fee |
| ZZZ | Test CustomFee for Internal BCI-274 |
| YYY | Test CustomFee for Processor BCI-274 |
| CCS | Command Center Service Fee |
| CAN | Cancellation Fee |
| REJ | ACH Reject/NSF Fee |
| INT | Interchange Fee |
| PCI | PCI Transaction Fee |
| ASF | Application Setup Fee |
| VIC | VISA Interlink Client |
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