Regulatory Assurance Fee (PCI)

Regulatory Assurance Fee FAQs

What is the Regulatory Assurance (PCI) Fee?

• This is a fee comprised of set requirements assembled by the Payment Card Industry Security Standards Council. This is designed to ensure all companies that process credit card information and maintain a secure environment.
• This is an industry-wide fee implemented to combat fraud, ensure data security, and conform to industry standards and regulations.

How much is the Regulatory Assurance Fee?

Merchants are billed $325.00 per device (up to a maximum of 3 for $975.00) annually.

Was I notified about this charge?

Yes, your November Lighthouse Business Manager notice discloses the date this would be billed.

Where can I locate my Terms & Conditions?

Terms and Conditions for all merchants can be found at shift4.com/legal

Internal:

• Agreement signed AFTER 12/1/23: Section 5.4.1
• Agreement signed PRIOR to 12/1/23: Section 1.6 D
  • Merchants who signed prior to 12/1/2023 have agreed to this annual fee price of $129.99 by continuing to use Shift4 services following 30 days after the October Merchant Notification.

Regulatory Assurance (PCI) Fee Talking Points

Merchant Disputes RAF

If the merchant is disputing the fee, read the following script to explain the value proposition:

"The Regulatory Assurance fee, detailed in the 'Notices' section of your November statement, covers tax reporting requirements and supports Shift4's ongoing efforts to maintain top-tier security for your accounts, ensuring both compliance and protection of your financial data."