Description: Make sure the date and time on the A800 SkyTab device match the timezone settings of the POS system by learning how to adjust them together for consistency.
Note: If the date or time is inaccurate, this could cause issues like inability to sync or not being able to log in to the Shift4 PATT app.
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To begin, reboot the SkyTab unit by pressing and holding the power button on the device to access the Settings menu.
- Once rebooted, select the Settings app on the A800’s homepage.
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When prompted, enter the password 9876.
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If this password is unsuccessful, newer models may use the password pax9876@@.
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If this password is unsuccessful, newer models may use the password pax9876@@.
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In Android Settings, select the System section.
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In the System Settings, press on the Date & Time section.
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When the Date & time screen displays, slide the "Use network-provided time" and "Use network-provided time zone" toggles ON.
Important: If the incorrect time is displayed on the top right corner of the device when selecting these options, you will have to temporarily disable the "Use network-provided time zone," adjust it manually under "Select time zone" and then re-enable the "Use network-provided time zone." - Once those two settings are enabled, simply back out of the screen and reattempt to access the SkyTab application.
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