Description: Ensure the date and time on the A930 SkyTab device are always the same as the POS system’s timezone settings.
Note: If the date or time is not accurate, this could cause issues like not being able to sync or not being able to log in to the Shift4 PATT app.
- To begin, reboot the SkyTab unit by pressing and holding the power button on the device in order to access the Settings menu.
- Once rebooted, select the Settings app on the A930’s homepage.
- When prompted, enter the password 9876.
- If this password is unsuccessful, newer models may use the password pax9876@@.
- If this password is unsuccessful, newer models may use the password pax9876@@.
- Select Date & Time from the Settings menu under System.
- When the Date & time screen displays, enable Automatic date & time, and Automatic time zone.
Important: If the incorrect time is displayed on the top right-hand corner of the device when selecting these options, you will have to temporarily disable the Automatic time zone, adjust it manually under Select time zone, then re-enable the Automatic time zone. - Once those two settings are enabled, simply back out of the screen and reattempt to access the SkyTab application.
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