Configure SkyTab Kiosk Order Flows (United States)

Description: Order Flows define how customers place orders on a kiosk and how those orders map into SkyTab POS. Each flow (e.g., "For Here," "To Go") controls ticket mapping, customer questions, messages, tips, and restrictions.

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Access

1. Go to https://ordering.skytab.com/admin/
   • Or in Lighthouse Business Manager: Marketplace > SkyTab Kiosk > Manage
2. Select Order Flows from the left menu.
   

Create or Edit an Order Flow

To begin, select Create New Order Flow (or select an existing flow).

Once completed, configure the following:

General Settings

• Active — Toggle the flow on/off.
• SkyTab POS Order Type — Map to a POS order type (Pickup, Dine In, etc.).
  • Only order types with “Require Ticket Name” and “Require Customer” disabled in SkyTab appear here.
  • Use Refresh if changes were just made in POS.
• Display Name — Label shown on the kiosk.
• Icon — Select a visual icon.

Questions

• Add custom questions (e.g., What is your phone number?).
• One question can be marked as Ticket Name, so staff can quickly find orders in POS.

Messages

• Add informational messages.
  • Banners: Always visible at top of the menu.
  • Dialogs: Require customer dismissal.

Payment Settings

• Toggle Prompt for Tip if tips should be collected.

Order Restrictions

• Maximum Items Per Order — Set a limit or leave blank/0 for no restriction.
• Use Clear Restriction to remove a limit.