SkyTab POS Printer and Receipt Settings

Description: Learn how to configure printer settings for Guest Check and Transaction Receipts, including printing options, tip hints, headers and footers, void payment slips, failover printers, and more for SkyTab POS.

---

Log in to SkyTab POS, navigate to Manager > Settings > Hardware > Printers/KDS. Select your receipt printer to configure.

General Tab

The Guest Check and Transaction Receipt have the same settings, except for Print Revenue Center, Consolidate items, and Print barcode.

• Print customer's name: Prints the name of the customer added from the existing customer database
• Print custom ticket name or table name: prints whatever custom name the merchant adds to the ticket; if none is added, it prints the table number assigned to the ticket
• Print items: Prints the menu items on the receipt
• Print modifiers: Prints the modifiers with prices on the receipt
• Print $0 modifiers: Prints the modifiers with a $0 charge
• Print modifier prices: Prints the prices of the modifiers that have them
• Print special requests: Prints all of the special requests added for each item
• Consolidate items (For Guest Check ONLY): Changes how the quantity of items prints
  • When turned off, the items will print like this:
    • Item
    • Item
    • Item
  • When turned on, the items will print like this:
    • 3x Item
  • Print revenue center (For Guest Check ONLY): Prints the revenue center
• Print barcode (For Transaction Receipt ONLY): This prints a barcode on the bottom of the transaction receipt that merchants who have a barcode scanner can use to pull up the ticket again
• SHOW CALCULATED TOTALS: How the tip hints are calculated when using Advantage to allow calculating on either the Cash or Non-Cash totals. Select "None" to avoid printing a combined total amount and only show the suggested amount based on the cash total.
• TIP HINTS: This setting lets the merchant define suggested tip percentages and enable or disable the default tip using the toggle. The suggestions are calculated from the cash or non-cash totals and apply to all receipts printed from that printer. They do not change based on the tender used for each transaction. If the merchant is not enrolled in the Advantage Program, the cash and non-cash totals will be the same.

Advanced Tab

• CUSTOM HEADER TEXT: Enter text for the top of receipts. You can customize up to two lines (Line 1 and Line 2) that will print on every receipt from this printer. 
• Show Tip Hints: Use the toggle to enable or disable suggested tip percentages on receipts.
• Printer Has a Second Cash Drawer Connected: Use the toggle to indicate if a second cash drawer is connected to this printer.
• Print Barcodes on Receipts: Use the toggle to enable or disable printing barcodes on receipts.
• CUSTOM FOOTER TEXT: Enter text for the bottom of receipts. You can customize up to two lines (Line 1 and Line 2) that will print on every receipt from this printer.
• VOID PAYMENT SLIP: Controls whether a slip prints when a payment is voided. Options include:
  • Do Not Print: No slip is generated.
  • Print Automatically: A slip prints every time a payment is voided.
  • Prompt to Print: The POS asks whether to print the slip each time.
• FAILOVER PRINTER: Select a backup printer from the dropdown. If the primary printer is unavailable, the failover printer will automatically handle print jobs.

For SkyTab Air and Pilot - Tip Hints Tab

Note: This feature is currently available only for SkyTab Air and Pilot users.

Global Tip Hints display the default settings configured in Lighthouse Business Manager (LBM). You can override these settings at the individual printer level.

• Global Tip Hints: The three suggested tip percentages that will appear on receipts. 
• SHOW CALCULATED TOTALS: How the tip hints are calculated when using Advantage to allow calculating on either the Cash or Non-Cash totals, or None to avoid printing a combined total amount, and only show the suggested amount based on the cash total.
• Show Tip Hints: Use the toggle to enable or disable tip hints. Select the checkboxes to choose where they appear: Guest Check Receipt, Transaction Receipt, and Credit Slip.

To override the Global Settings set in LBM for the individual printer:

• Override Tip Hints: Use the toggle to enable or disable custom tip percentages for this printer. Enter up to three suggested percentages and use the Default Tip toggle to apply or disable a default tip.
• SHOW CALCULATED TOTALS: How the tip hints are calculated when using Advantage to allow calculating on either the Cash or Non-Cash totals. Select "None" to avoid printing a combined total amount and only show the suggested amount based on the cash total.