Set up and Configure Gratuity on SkyTab POS

Description: Learn how to set up and configure gratuities on SkyTab POS, including setting percentage or flat amounts, automatic guest-count triggers, and required permissions.

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Configure Gratuities

1. Log in to SkyTab POS.
2. Navigate to Manager > Settings > Accounting > Gratuities.
3. Select Add New Gratuity. 
   

Enter the following details:

Gratuity Name: Enter a descriptive name. Including the percentage or amount in the name makes it easier to identify when applying it to a ticket.

Amount: Choose either a percentage or a flat amount.

Name Printed on Receipt: Enter the name that should appear on the customer receipt.
Note: If this is left blank, the receipt will simply say “Gratuity.”

Custom gratuity name example:	Gratuity name blank example:

Revenue Class: Select Non-Sales Revenue or create a separate Gratuity Revenue Class (recommended).

Apply automatically when guest count is: Enter the number of guests required for the gratuity to automatically apply to a ticket. When enabled, the gratuity will automatically apply once the guest count meets or exceeds this number.

Filter Automatic Gratuity by Order Type (Optional): Use this setting to limit which order types the automatic gratuity applies to.

To configure:

1. Tap the field to edit.
2. Select one or more Order Types.
3. Tap Save to apply changes.

Behavior:

• If one or more order types are selected, automatic gratuity will apply only to those order types.
• If no order types are selected, the filter is not used, and automatic gratuity will apply to all order types when the guest count threshold is met.
• This setting affects automatic gratuity only. Users can still manually apply gratuity from the POS if permissions allow.

Notes: 

• Gratuity taxing is not currently supported. Even if the selected revenue class has tax assigned, tax will not be calculated on gratuity amounts.
• Open gratuity configuration is not supported. Only predefined percentages or flat amounts can be configured.

To configure an automatic gratuity by order type on Lighthouse for SkyTab POS, visit the Configure an Automatic Gratuity by Order Type article.

Permissions

To allow employees to apply or remove gratuity:

1. Navigate to Manager > Settings > Users > Employees.
2. Select the employee.
3. Move the following permissions into the Allowed Permissions section:
   • Allow Manual Gratuity
   • Allow Remove Gratuity