Description: Learn more about SkyTab Mobile reporting on the POS as well as in Lighthouse below.
United States
Hospitality
When a payment is taken using the SkyTab app, the Hospitality software records the sale with a payment type called External.
Note: The tips taken in the SkyTab app are included in a server Total tips for the night.
This is the payment type that appears on the End of Day report (Daily report) for individual servers and the entire business, as well as the RFO and other financial reports on the POS. This is a placeholder tender type that has very little to do with actual processing; it just marks a payment that has been taken on the POS.
SkyTab POS
Because SkyTab POS is just an extension of Lighthouse, when a payment is taken using the SkyTab app, the reporting is a little more detailed on the POS system.
Note: The tips taken in the SkyTab app are included in a server Total tips for the night.
Payments taken using the SkyTab app are marked with a placeholder tender type on the POS system. Unlike the placeholder tender type of Hospitality, the placeholder shows more of the card information on the POS.
Lighthouse Business Manager
LBM is the main place to find any reporting related to sales or activity on the SkyTab device app. Under the Reporting tab in Lighthouse, you can find all you need to track down a transaction or sales specifically related to SkyTab.
- Select Reporting > Reports from the left navigation menu.
- Select SkyTab Mobile from the dropdown.
- Choose a report to run from the dropdown.
- Select a time frame from the calendar in the 'Select a Period' dropdown.
- Select Generate to run the report.
- The report is displayed on the screen. You can choose to "Download" or "Print" it.
Lighthouse Transaction Manager
For any merchant using the Shift4 Gateway, an easy identifier for SkyTab transactions is that they all process under TID 0098. This is an easy way to identify SkyTab transactions and separate them from transactions run on the POS system.
Important: For anyone not on the Gateway (meaning SkyTab POS and anyone using the BroadPOS TransIT app), the TID is the same as the POS system.
On Lighthouse Transaction Manager (LTM), any transaction run on the A930 Device tends to have a clerk ID of 00000.
When you open up those transactions, this is further confirmed by looking at the "Source" field in the Audit Trail of the transaction.
United Kingdom
SkyTab POS
Because SkyTab POS is just an extension of Lighthouse, when a payment is taken using the SkyTab app, the reporting is a little more detailed on the POS system.
Note: The tips taken in the SkyTab app are included in a server Total tips for the night.
Payments taken using the SkyTab app are marked with a placeholder tender type on the POS system. Unlike the placeholder tender type of Hospitality, the placeholder shows more of the card information on the POS.
Lighthouse Business Manager
LBM is the main place to find any reporting related to sales or activity on the SkyTab device app. Under the Reporting tab in Lighthouse, you can find all you need to track down a transaction or sales specifically related to SkyTab.
- Select Reporting > Reports from the left navigation menu.
- Select SkyTab Mobile from the dropdown.
- Choose a report to run from the dropdown.
- Select a time frame from the calendar in the 'Select a Period' dropdown.
- Select Generate to run the report.
- The report is displayed on the screen. You can choose to "Download" or "Print" it.
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