Configure Default Send Ticket Options by Job Type on SkyTab POS

Description: Learn how to set a default Send Ticket action for each job type and how that setting affects what employees see during order entry.

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Overview

SkyTab POS includes multiple Send options that can be assigned by job type. By default, all jobs are set to Send & Continue, with additional options available to support specific workflows.

The selected default Send action appears on the Send button during order entry. Employees can access other available Send options by long-pressing the Send button.

Configure the Default Send Ticket Action

1. Navigate to Manager > Settings > Users > Jobs.
2. Select the job you want to edit.
3. Locate the "Default Send Tickets Action" field.
4. Choose one of the following options:
   • Send & Stay: Sends the current ticket items while keeping the user on the same ticket.
   • Send & Continue (Default): Sends the ticket and returns to the Ticket Grid.
   • Send & New: Sends the current ticket and then opens a new ticket.
   • Send & Logout: Sends the ticket and logs the user out of the POS for added security.
5. Tap Save. 

Once saved, the Send button on the ticket screen will reflect the default action selected for that job.