Ticket Calculation Enhancements on Shift4 Dine

Description: Learn about the Ticket Calculation enhancements on Shift4 Dine for more accurate and reliable management of complex transactions.

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Shift4 Feature	New Behavior	Previous Behavior
Advantage Program	The dual pricing fee is calculated based on the ticket total *It can be taxed separately if your settings allow	The dual pricing fee is still based on the ticket total, but it won’t be taxed
Supplemental Fees	The supplemental fee is calculated on the ticket total *It can be taxed separately if your revenue class settings allow	The supplemental fee is calculated on the ticket subtotal *It can still be taxed separately based on your settings
Cash Discounts	Discounts apply only to assigned items. If there are no assigned items, the discount will not apply	This rule only applied to item-level discounts
Force Price Adjustments	Invalid Force Price discounts will be reset to $0	The discount could still apply, even in a way that increased the item’s price
Split Items & Discounts	Item-level discounts cannot be applied after splitting an item. You’ll need to apply the discount before splitting	You can still apply item-level discounts to split items
Gratuities	Gratuities can be taxed based on revenue class settings	Gratuities were not taxable
Surcharges & Taxes	Inclusive and Exclusive taxes can be applied to surcharges	All surcharge taxes were treated as Exclusive only
Rounding of Split Items	Split items account for rounding differences (e.g., a $0.99 item splits into $0.50 and $0.49)	Rounding may not be as precise