Description: The Settlement Detail report provides transaction-level details for settled payment activity based on the selected reporting period.
Settle Detail Report
Use this report to:
- Verify individual transaction amounts
- Review the fees associated with each transaction
- Track refunds and chargebacks
- Perform transaction-level reconciliation to verify settlement batches
Parameter Options:
- Period Selection: To view data for a specific time, either select a single date or define a date range for the report.
Accessing the Report
- Log in to the Shift4 Customer Hub.
- Select Reporting from the left side navigation menu.
- From the dropdown options, select Processing.
- Search for “Settlement Detail”.
Export and Delivery
After the report is generated, you can:
- Download it in CSV or Excel format
- Subscribe to receive the report by email on a scheduled basis
- For Enterprise merchants only: Subscribe to receive the file in an SFTP location. Additional configuration is required for this option. Please contact your Enterprise Account Manager to help you set it up.
Note: For details about the CSV extract format and field specifications, visit the Settlement Detail Report CSV Extract Specification.
Report Fields
| Field | Description |
| Merchant ID | A unique ID associated with the merchant processing account |
| Merchant Name | Name of the Merchant |
| Parent Name | Name of the Parent on the MID |
| Card Number | Masked version of the customer's card number. |
| Merchant Reference | A unique custom reference number |
| Transaction ID | A unique transaction ID number |
| Customer Reference | A unique reference number |
| Card Brand | Name of the card network (e.g., Visa, Mastercard, American Express) |
| Batch Closed Date | Date indicating when the transactions were processed for settlement |
| Batch Number | Batch unique identifier that composite of: {MID}-{CloseDate:YYYYMMDD}-{4-digit batch sequence} |
| Payout Date | Date when the payment processor paid the transaction payout. Please note that funds may take 1-3 additional business days to appear in your bank account due to weekends and holidays. |
| Settlement ID | A unique identifier of a payout |
| Transaction Type | Indicates the settlement activity type: Settled, Refund, Reject, Chargeback, Adjustment, Payout, Service Fee (EU), or Reversal (EU). |
| Order Type | The type of the order, including Sale and Refund. |
| Country | Two or three-letter ISO country code representing the country where the transaction originated. |
| Currency | The currency used for the payment. |
| Gross | Grand total of all sales transactions reported in a period without any deductions, split by debit and credit |
| Fees | Itemized fees deducted from each transaction, including the card brand, interchange, and processor fee. |
| Total | The final amount of the transaction after all applicable deductions have been applied. |
Transaction Types
| Type | Description |
| Settled | Transaction successfully processed and settled. |
| Refund | Funds returned to the customer. |
| Reject | Transaction was not approved or processed. |
| Chargeback | Transaction reversed due to a customer dispute. |
| Adjustment | Debit or credit applied to adjust the merchant balance. |
| Payout | Funds transferred to the merchant. |
| Service Fee (EU) | Service fees charged by Shift4, such as wire transfer fees. |
| Reversal (EU) | Previously approved transaction that was subsequently reversed. |
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