Handheld General Information

Description: Overview of the Handheld (A6630) functionality, supported payment settings, and configuration considerations.

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Availability: United States, Canada

Handheld Specifications

Disabled Features	Considerations
General The status bar is hidden Notification Center on click is disabled No employee dashboard No support for Settings changes Wi-Fi or Cellular data connection (Wi-Fi preferred)	Login Login Type will be forced to “Table Service” to ensure a constant flow of operation and to avoid issues, as other login types aren’t being handled.
Order Entry No fast quantity No customer selection Only buttons present in Order Entry are Pay, Guest Count, Discounts, Gratuities, and Print	Order Entry To avoid weird behaviours with menu items that contain weighted items, we’ll handle such items as “open weight” (enable Manager > Settings > Menu > Items > “Item sold by weight” and “Enable Manual quantity” to replicate the same behaviour on the Workstation) Scanning an item is enabled through the search, i.e., the search allows you to find an item by its UPC.
Payments No Fast Payment Cash rounding disabled Pre-Auth	Payments Payments are always tendered in full Force "OnBoard Reader" Payment Device Setting Force ticket to auto-close once payment is completed Force ticket to auto-print once payment is completed

Internal:
 

Handheld Installation Guide

A6650/30 Device Setup

1. Boot device (bottom button on the right side of the device).
   • All templates should be loaded, and the Workstation should attempt to boot.
2. Navigate to the Workstation secret menu (multi-tap 5x on the logo on the Login screen).
3. Scroll down to Android Settings and tap Open.
4. Tap on Network & Internet.
5. Enable Wi-Fi and tap on this setting.
6. Connect to the Wi-Fi network at the location. 
7. Navigate back to Installed Apps.
8. Tap the home button (circle) in Android navigation at the bottom of the screen.
9. Confirm the Workstation reloads and initializes.

Handheld Functional Check

1. Create a new ticket and add a few items.
2. Send a ticket and confirm the sent items route to the correct printer.
3. Open the ticket that was created and launch the payment flow.
4. Tender ticket to Credit and confirm successful payment.
   • The Workstation shows successful 
   • The Transaction Report in Shift4 Dine Customer Hub shows the transaction. 

Important Settings to Configure 

Handheld does not have access to the Settings page. However, you may need to set some items from a terminal, specifically the default receipt printer, which drives the suggested tip percentages. Handheld leverages the same printer setup parameters currently used by the Tablet. 

• Please visit Handheld Guide to Printer Setup, Tip Hints, and Digital Receipt Verification for more details on Printer setup and tip configuration.