View or Print the Location Transaction Report on Shift4 One

Description: Learn how to view or print the Location Transaction Report on Shift4 One (formerly known as SkyTab SOLO).

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The Location Transaction Report is now the only transaction report available in Shift4 One. It replaces the previously available Terminal Transaction Report and provides a consolidated view of all transaction activity across devices, while still preserving per-terminal detail.

To watch more how-to videos, visit our video section.

Important Update

The Terminal Transaction Report has been removed.

All transaction reporting is now available in the Location Transaction Report, which includes:

• Full location-level totals
• Per-terminal (per-employee) breakdowns within the same report

View the Location Transaction Report

1. Open the navigation menu in Shift4 One.
   
2. Select Reports.
   
3. Select Location Transaction Report.
    

Filter the Report

Choose a date and time range:

1. Select the Current business day toggle at the top of the report.
   
2. A Select date window displays. Select Custom date range.
   
3. A Select Period window displays. Under Start, select the calendar icon to choose a start date.
   
4. Choose a start date and select Ok.
   
5. Under Start, select the clock icon to choose a start time.
   
6. Choose a start time in HH:MM AM/PM format. and select Ok.
   
7. Under End, select the calendar icon to choose an end date.
   
8. Choose an end date and select Ok.
9. Under End, select the clock icon to choose an end time.
   
10. Choose an end time and select Ok.
11. Once satisfied with the date and time range, select Confirm.
12. Review the confirmation windows and verify or manually adjust the date and time range if needed:
    • Confirm the date range you'd like to pull report data from.
    • Confirm the time range in HH:MM AM/PM format.

The report will display with the requested date and time range applied.

Note: The report reflects your configured batch/close time. If your business day ends at 3 AM instead of midnight, transactions are grouped accordingly. 
  
Report example:

Print the Location Transaction Report

With the report open, select the printer icon.

The printed version will look similar to the example below:

Understanding Terminal-Level Details

You can still view terminal-specific data within the Location Transaction Report:

• Each terminal appears as a per-employee / per-device line item within the report
• Tip totals and transaction activity are broken out by employee name

Note: Assign unique employee names to each device in Shift4 One settings to make terminals easier to identify.

Why This Change Was Made

This update simplifies transaction reporting by providing a single, complete view of activity across your entire location.

With this change:

• You no longer need to switch between multiple reports
• All transaction data is available in one consistent place
• Terminal-level visibility is still preserved within the report

This also enables faster improvements and more consistent reporting across systems like Lighthouse Business Manager (LBM).
 

Internal
If the caller is not satisfied with using the Location Transaction Report or LBM or Transaction Manager (US only) reporting as a substitute, here are the suggested pathways for further escalation depending on the caller.

If the caller is the merchant
Redirect the caller to contact their ISO to express their frustration and concerns in regards to the matter. If the merchant does not have an ISO, you can forward the merchants concerns via email to [e-mail] or Slack direct message to the following contacts:

• Partner Management: Angie Kowalczyk, Sammie Lee
• Sales: Ciaran Savage, John Selby, Andy Aisthorpe

If the caller is the ISO
Advise the ISO to reach out to their sales/partner management to further discuss the removal of the report and provide business cases as to why it needs to be returned or receive an equivalent substitute.
If the ISO wants support to still further escalate internally, you can forward the ISO’s concerns via email to [e-mail] or via Slack direct message to the following contacts:

• Partner Management: Angie Kowalczyk, Sammie Lee
• Sales: Ciaran Savage, John Selby, Andy Aisthorpe