Set Up and Use National Type Evaluation Program Certified Scales With SkyTab POS

Description: Learn what National Type Evaluation Program (NTEP) certification means for your business and how to set up certified scales in SkyTab POS to ensure accurate, compliant, and fair transactions.

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Note: This feature is currently available only for Pilot users.

Already using a scale? 

Visit the Verify and Update Scale Integration article for existing merchants.

Overview

Use this guide if you’re setting up a weight scale for the first time with SkyTab POS. When selling items by weight, accuracy is more than just good business; it’s required to use a legal-for-trade scale. That’s why SkyTab POS works with National Type Evaluation Program (NTEP) certified scales and has undergone its own certification process. Together, these certifications ensure every weighted transaction is accurate, compliant, and trustworthy.

NTEP certification ensures the scale you’re using has been tested to meet strict federal and state standards for fairness and accuracy in commerce. This protects:

• Your business: By keeping you compliant with regulations and avoiding fines or disputes.
• Your customers: By ensuring they only pay for the product itself, not packaging or misread weights.
• Your reputation: By showing that your business values transparency and trust.

Jump to a section by selecting a link below:

• Connect and Enable the Scale in SkyTab POS
• Configure Items to Be Sold by Weight
• Ring in a Weighted Item

Connect and Enable the Scale in SkyTab POS

Connect the Scale

1. Plug the physical scale into your POS terminal and power it on.
2. Reference the Hardware Guide for detailed connection instructions.

Enable the Scale in POS Settings

1. From your POS, go to Manager > Settings > Hardware.
2. Toggle Use Weight Scale ON.
   
3. A model selection menu will appear, defaulting to CAS PD-II (the supported model).
4. Select Save.

Configure Items to Be Sold by Weight

1. Navigate to Manager > Settings > Menu > Items.
   
2. Create a new item or select an existing item that should be sold by weight.
3. Fill in required details (Name, Revenue Class, Price, etc.).
4. Under the Advanced tab:
   
   1. Toggle Item Sold by Weight ON.
   2. The default quantity is always 1 for weighted items.
   3. Tare weight defaults to 0.00 oz.
   4. Select the unit of measure (lb or oz).
   5. To a set tare weight:
      1. Ensure your scale is set to your desired unit of measure.
      2. Select the Tare Weight button in POS to read the value.
         
      3. Place your empty container on the scale.
      4. Select Confirm.
      5. The tare value will now be stored in the item details.
5. Select Save.

Important:

• Once the tare is set, the input is locked.
• You can re-tare as needed, but cannot reset to zero.
• To remove tare, create a new item.

Ring in a Weighted Item

When adding a weighted item to an order:

1. From Order Entry, select the item.
2. The scale dialog will appear and begin reading the value from the scale.
3. Select Confirm when the correct reading is displayed.
   • If ringing multiple items consecutively, zero the scale between each item to ensure accuracy.
4. The item is added to the order with net weight and price.
   • This information prints on the receipt and displays on the Customer Facing Display (if enabled). 
     

Visit the National Type Evaluation Program FAQs article for questions.