Description: Learn how to add and configure a receipt printer in the POS system, set the device model, connection type, assigned station, and printing options, and perform a test print to ensure proper setup.
Note: If you haven’t yet connected your receipt printer to the POS terminal, install and connect it first before configuring it in the POS system.
Configure the Receipt Printer
Note: If you are replacing the printer, no configuration in the system is needed, as the new printer only needs to be connected to the same terminal. The software will connect to it using the same settings.
- On SkyTab POS, navigate to Manager > Settings > Hardware > Printers/KDS, and select Add New Printer in the lower-left corner of the screen. This will generate a pop-up that guides you through the printer setup.
- Enter the printer name.
Note: It is recommended to use the word "Receipt" followed by the terminal's name it's assigned to. You should see the terminal's name on the small bar at the top-left corner of the screen. This helps reduce confusion and allows support to navigate between printers more easily. - Select the connection type USB.
- Under "Device Model", select the model you have. You can find the sticker with the model name on the back of the printer.
- Under "Device will be used for:", select Printing Receipts.
- Under "Assigned Station:", select the appropriate station if there are multiple.
- Toggle on Cutter Enabled.
- Select Save.
Note: You can perform a test print by selecting "Test Print" to ensure the printer is set up correctly before selecting "Save". If there are multiple stations in the business, each receipt printer will need to be configured separately.
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