View a Monthly Statement in the Shift4 Dine Customer Hub

Description: Learn how to view a monthly statement in the Shift4 Dine Customer Hub.

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Note: Monthly statements are typically available by the first business day of the month. Because we process account data across multiple global regions, loading times can vary. It may occasionally take up to two additional business days for your statement to appear in your account.

Internal Only:

Merchant statements are now available in multiple languages. The statement language is determined by the merchant's DBA country, with translations currently available in German, Italian, Portuguese, and Spanish.

Translated statements are available through the Partner Portal and Shift4 Dine Customer Hub. The English version remains available in Titan for Support use.

Merchants and agents cannot select or change the statement language.

Log in to Shift4 Dine Customer Hub

1. Go to Titan > Web > Shift4 Dine Customer Hub.
2. Enter your login information in the User field.
   
3. Select the applicable Login button.

Log In to Shift4 Dine Customer Hub Directly

1. Go to the Customer Hub.
2. Enter your login information.
3. Select Sign In.

View a Monthly Statement in Shift4 Dine Customer Hub

Use the Monthly Statement section of Location Overview to select and view a statement for an available month.

1. Log in to the Customer Hub.
2. Go to Location > Overview. 
   
3. In the Monthly Statement section, select the date dropdown.
    
4. Select the month you want to view.
   Note: If a month is grayed out on the calendar, no monthly statement is available for that month.
   

5. Select View Statement.