Description: Learn about the Order Number displayed to customers when an order is completed on SkyTab Kiosk. This number helps customers and staff identify orders and corresponds directly to the Ticket Number in the POS.
Important: There is no separate kiosk-specific order number—the kiosk always uses the POS ticket number.
Customers will see their order number in two places:
- Completion Screen
After checkout, the kiosk displays a “Complete” screen with the customer’s Order Number prominently shown. - Printed/Email/SMS Receipt
The same number is on the receipt provided by the kiosk. The order number is the Ticket Number from the POS.
This ensures customers can reference the number whether they are looking at the screen or holding a receipt.
Display Order Numbers Setting
In the POS settings, there is an option labeled "Display Order Numbers."
- When enabled, the POS may show additional order numbering internally.
- Regardless of this setting, the kiosk will:
- Display the Ticket Number on the completion screen
- Print the Ticket Number on receipts
This behavior is intentional and consistent to avoid customer confusion.
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