Description: Learn how to configure your Shift4Gift settings in Lighthouse Business Manager (LBM), including enabling gift card features, selecting designs, setting pricing, and customizing your online gift card shop.
Once Shift4Gift is activated, you must configure your gift card options before you can place a gift card order. The configuration page is called Shift4Gift and has two tabs: Gift Cards and Shop Settings.
If you have not already done so, set up Shift4Gift by visiting this article Shift4Gift Setup Using Lighthouse Business Manager (LBM).
Configure Shift4Gift
Once set up, log in to LBM and select Gift Cards > Shift4Gift on the left navigation bar.
Gift Card Tab
On the Gift Card tab, there are three sections:
- Shop URL
- eGift Cards
- Physical Gift Cards
Shop URL
Both the link and the button lead to the user’s shop page, where customers can purchase eGift and physical gift cards.
eGift Cards
The eGift Card section includes:
Enable eGift Cards (toggle)
This toggle activates the feature on LBM and the POS. If this feature is deactivated, customers can no longer buy eGift Cards, but any in circulation will be honored.
Card Design
The design component allows gift cards with one of the preloaded designs plus unlimited customization options in the Design Options modal. (Coming Soon) These designs will be shown as part of the location’s shop when the customer buys gift cards online. This is accessed through the Choose Card Designs button.
"Design Your Card" opens a tool to design gift cards with images, colors, logos, and text.
"Choose Design" will display the Design Library.
- The Select from Design Library displays the options shown to the customers on the shop page. Designs can be added and removed from this location as well.
- Selecting the check box under the design will include the design as an option for your customers.
- Select Save once all options are selected.
Card Pricing
Allows standard pricing such as $5, 10, 25, 50, and 100, as well as the option to allow the customer to customize the total.
Selecting the check box next to an option enables it on your gift card store.
Physical Gift Cards
Note: This section configures your physical gift card options. For information on placing a physical gift card order, visit Order Physical Gift Cards.
The Physical Gift Cards section includes:
Enable Physical Cards (toggle)
This toggle is used to activate the feature on LBM and the POS. If this feature is deactivated, customers can no longer buy Physical Gift Cards, but any in circulation will be honored. You may also choose to offer physical cards in-store only by selecting the appropriate checkbox.
Card Design
Uses the same design tools as eGift Cards:
- Select Choose Card Designs
- Choose from the design library or customize a card
- Check the box under a design to make it available
- Select Save to apply design selections
Card Pricing
Identical to eGift pricing:
- Enable preset values or allow a custom amount
- Check the desired options to make them available for sale
Shipping
These settings apply only to the shipping options shown to customers who purchase cards online. They do not affect how physical gift card orders are shipped to your business.
Shop Settings
This tab also includes the Shop Url, which allows the shop to be customized and updated at any time.
- Shop Name: DBA name
- Logo: Logos can be uploaded and deleted from this location
- Gift Card Image: Gift card image can be uploaded and deleted from this location
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Theme Color Scheme: Displays the colors chosen for the shop, which are edited by tapping the field.
- You can view the Shift4Gift FAQs by selecting "Click here for FAQ."
Shift4Gift Permissions
A new user Permission set has been added to LBM to allow Admins to assign Shift4Gift-level permissions to employees to assist in managing the product (managing the merchant ordering website, ordering new cards, accessing balance reports, and order fulfillment).
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In LBM, navigate to Settings > Users.
- Select Add User or edit an existing user.
- Select the User Permissions tab.
- If the user should have all Shift4Gift permissions, under User Permissions, place a check mark in the checkbox for Shift4Gift. If the user should have specific Shift4Gift permissions, place a check mark in the individual permission (i.e., Access Shift4Gift Reporting).
- Select Create User or Update User.
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