Printer Setup for SkyTab Glass

Description: Learn how to set up a receipt printer for your SkyTab Glass. 

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• Option 1: Default Printer by Employee
• Option 2: Default Printer by Device
• Find the IP Address on the Epson TM-M30

Note: Required min version 1.79.1. Contact Shift4 Support if you are on a lower version.

There are two options to choose from here: 

Option 1:  Default Printer by EMPLOYEE - Can use IP or USB. This improves the ability to utilize Glass across a site by directing printing to existing USB printers and simplifies printer configuration (by eliminating the need to set up a specific IP printer for each Glass if all users have a Default Glass Printer set).

Option 2: Default Printer By DEVICE - Must use an IP printer. This setup will create one printer record per SkyTab Glass device (duplicate records can utilize the same IP address). If you have more than one receipt printer, you can choose which printer you would like to use for each Glass device using this procedure.

Notes:

• SkyTab Glass requires a local POS WiFi network. 
• You may need manager permissions to complete either setup. 
• Both options can be combined to allow the SkyTab Glass to still print if no Default Printer is set at the employee level

Option 1: Default Printer by Employee

How to Configure from SkyTab POS:

1. Navigate to Manager > Settings > Users > Employees.
2. Select the employee you wish to set this for.
3. Select the dropdown for Default Glass Printer (or Default Tableside Printer if configuring from a SkyTab Workstation).
4. Choose a printer from the list.
5. This employee will now send all printed receipts to the selected printer by default when using ANY SkyTab Glass device.
   

How to Configure from LBM:

1. Sign in to Lighthouse Business Manager (LBM).
2. Navigate to Workforce> Employees. 
3. Select the employee you wish to set this for.
4. Select the dropdown for Tableside Printer. 
5. Choose a printer from the list. 
6. This employee will now send all printed receipts to the selected printer by default when using ANY SkyTab Glass device.
   

Note: On SkyTab Glass, this setting will show as Default Glass Printer. On Workstations / LBM, this will show as Default Tableside Printer. 

Internal:
Planned Enhancements - This is an iterative step, part of a larger set of improvements related to printing defaults and redirects, by Employee from SkyTab Glass. Future improvements are on the roadmap.

Option 2: Default Printer by Device

To watch more how-to videos, visit our video section.

To Configure on SkyTab POS:

1. Log into the POS.
2. Navigate to Manager > Settings > Hardware > Printers/KDS.
3. Tap the Add New Device button at the bottom left of the screen.
   
4. Configure the printer as follows:
    
   • Enter the printer name. It is recommended you use a unique name that identifies the Glass device, such as "Glass 1 Printer".
   • Select the printer model using the dropdown arrow and tap Ok.
   •  Select what the device will be used for using the dropdown arrow. Select Printing Receipts and tap Ok.
     
   • Enter the IP Address.
   • Assign the correct station to the printer and tap Ok. The station number is found at the top right corner of the SkyTab Glass, next to the business date.
     
5. Tap Save.
6. Tap the Test Print button on the bottom right of the screen to ensure the system recognizes the IP address and properly configures the printer with the SkyTab POS system.
7. Select Save to commit the configuration.

Note: You need to repeat this procedure for each Glass device, changing the Name and Assigned Station fields to match the Glass device. The IP address remains the same for each new Glass printer.

Find the IP Address on the Epson TM-M30

1. Power off the printer.
   
2. Press and hold Feed while turning on the printer.
   
3. Continue to hold until it prints out a slip with various settings.
   
4. The printed self-test slip will have the IP address on it.
   
5. This is what you will enter when you configure the printer.