Access Device Manager in Windows

Description: Access the Windows Device Manager, such as troubleshooting peripherals (Pin Pad, scales, or barcode scanners). 

• Windows 7, 10 & 11
• Alternative Method
• Open Device Manager as Administrator

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Important: If you get the below message, please run Device Manager as administrator, or no changes will be allowed.

Windows 7, 10 & 11

1. To open Device Manager, press the Windows logo and R keys simultaneously. This should open a Run box.
   
2. Type "devmgmt.msc"
3. Select OK or press the Enter key. Device Manager opens.
   

Alternative Method Using the Command Prompt

If your keyboard does not have a Windows Logo key, use the Command Prompt as an alternate method.

1. Select the Start menu or use the Search Bar.
   
   
2. Type CMD, which brings up a Command Prompt.
   
3. Type "devmgmt.msc"
4. Press the Enter key. Device Manager opens.
   

Open Device Manager as Administrator

1. Press Win + R to open the Run command dialog box.
2. Type "Control Panel" and press Enter.
   
3. Select the "View by:" dropdown menu and select Large icons.
   
4. Select Administrative Tools from the menu items.
   
5. Finally, right-click Computer Management and select Run as administrator.