Apply Ticket-Level Discounts on SkyTab POS

Description: Learn how to apply and remove preset and open discounts to an entire ticket on SkyTab POS, including how to enter a custom discount amount, select a reason, and remove an open discount if needed.

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Note: Employees must have the Use Discounts permission enabled to apply discounts. For help updating permissions, visit the Change User Permissions article.

Select a link below to jump to a section:

• Apply a Preset Discount
• Remove a Preset Discount
• Apply an Open Discount
• Remove an Open Discount

Apply a Preset Discount

1. Log in to SkyTab POS.
2. Create a new ticket or open an existing ticket.
3. With the ticket open, tap the kebab menu (3 dots) from the upper right corner.
4. Tap Discounts.
   
5. Choose one or more discounts from the list of pre-programmed discounts.
   
6. Tap Ok.
7. Select the appropriate Reason for the discount (if applicable).
8. Tap OK to apply the discount(s) to the ticket.

Verify the discount appears correctly on the ticket before proceeding with payment.

Remove a Preset Discount

1. With the ticket open, tap the kebab menu.
2. Tap Discounts.
3. Tap the name of the applied discount to remove it.
4. Tap OK.
5. Verify the ticket updates correctly.

Apply an Open Discount

An Open Discount allows you to either enter a custom discount amount at the time of sale or select a preset value.

1. With the ticket open, tap the kebab menu.
2. Select Discounts.
3. Tap Open Discount.
4. Choose either:
   • $ (amount off), or
   • % (percent off)
     
5. Enter a custom amount or select a preset value.
6. Tap OK.
7. Select the appropriate Reason or add any additional comments (if applicable).
8. Tap OK to apply the Open Discount to the item.

Important: Confirm you selected the correct discount type ($ vs %) before applying. For example, 50% is different from $50.00.

Review the ticket to ensure the discount amount is correct before taking payment.

Remove an Open Discount

If an open discount was applied incorrectly:

1. With the ticket open, tap the kebab menu.
2. Select Discounts.
3. Choose Remove Open Discount.
   
4. Verify the ticket updates correctly.

Notes:

• Some discounts require a reason before they can be applied.
• Once verified, proceed with payment as normal.