Add a Gratuity to a Ticket on SkyTab POS

Description: Learn how to add a gratuity to a ticket on SkyTab POS. Gratuities are used in situations where a location wants to ensure that staff is tipped appropriately, usually for large parties.

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You will need special permissions to be able to add a gratuity to a ticket. Unlike a tip, a gratuity is usually applied to a ticket automatically based on the number of guests on a ticket.

To add a gratuity to a ticket:

1. On the Order tab, select the ticket to which you want to add a gratuity.
2. Press Open Ticket or double-tap on the ticket to open it.
3. With the ticket open, tap the Gratuities button.
   
4. On the Gratuities screen, select the gratuity you want to add.
   
5. Press OK when you are finished.
6. Once the gratuity has been added, tap the Take Payment button to settle the ticket.

Gratuity Functionality for Split Tickets

If gratuity is applied for the ticket and the ticket is split, the gratuity will automatically apply for split tickets, regardless of the guest count. The best course of action would be to remove unnecessary guests from the original ticket before doing the ticket split function.