Resolve a "Till(s) Have Pending Tips" Error on SkyTab POS

What is causing this Error?

“The selected till(s) have X credit payment(s) that have not been finalized. Please adjust their pending tips before proceeding.” This is telling you there is a credit card transaction that was run on this till that has not yet been finalized.

How do I resolve this Error?

Use the Adjust Tips screen, under Manager > Activity and ensure that it says “All Users” at the top.

Again this credit transaction does not have to be the “support” user’s ticket but could be anyone that selected that cash drawer after clocking in.