Description: The Advantage Program is a series of patron-facing and POS configuration options designed to help you offset operational costs. There are three pricing and POS configuration options under the Advantage Program for Future POS. This document will explain how to enable each pricing option on the Future POS software.
- Perform a Backup
- Verify the Merchant Program
- Supplemental Fee
- Cash Discount
- Dual Pricing
- Frequently Asked Questions
WARNING: Advantage Program and Debit/EBT transactions are incompatible! Also, please note that if the site is using STOLO and is using a version of Future below 6.0.7.33, the site will need to be updated to the latest version of FPOS before proceeding with setup.
All Advantage Program participants should be aware of the following disclosure: Advantage Program Disclosure Agreement.
Important: The Advantage Program is NOT a surcharge program. Shift4 does not support or endorse any type of credit card surcharging. It is your responsibility to be familiar with the patron-facing pricing and POS configuration options available under Shift4's Advantage Program and choose the option that works best for your business.
Important: All previous Advantage Program settings need to be removed first.
Perform a Backup
Refer to Create or Restore a Backup for Future POS to create a backup with DBSetup.
Verify the Merchant Program
- Open up Titan > Programs.
- Ensure the Merchant has been approved for the Advantage Program.
- Note the percentage, you will need to use it for setting up.
Supplemental Fee
Customers are charged an additional fee on top of posted prices, regardless of the payment method they are using. This fee can be discounted at your discretion.
Tax Setup
- Open the Back Office > Maintenances > Sales Tax.
- Scroll down to the very last line.
- Use "Supplemental Fee" for the Description.
- Under the Tax Calculation Method, select Flat Percentage, then the Edit Percent button.
- Enter the approved Advantage Program percentage (found in Titan > Programs) in the Tax Percent input field.
- Select the Any Remainder Rounds Down radio button.
- Select OK.
- Enable Exclude From Displayed Total.
- Enable Include in Alternate Total.
- Enable Update Alternate Display when Tax is Forgiven.
- Enable Hide Tax on Receipts.
- Select File > Save.
Apply a Fee to Items
- Go to Maintenances > Item.
- Select Edit > Mass Attribute.
- Select the General Information tab.
- Under Tax Flags, enable the Supplemental Fee. Ensure both boxes are enabled to apply it to the items.
- Select OK.
- The Mass Attribute window will appear. Choose Select By Mask.
- It will be defaulted to *. Select OK.
- This will select all items.
- Once all items are selected, choose OK.
- You will see a window pop up asking for confirmation. Select Yes.
It will take a few moments to apply attributes to items. Once it’s done it will go back to Item Maintenance.
Remove the Supplemental Fee Button
First, you should find a location for the button. Typical places would be under User Functions or Manager Functions, depending on if the merchant wants servers/bartenders to be allowed to remove Supplemental Fee.
- Go to Maintenances > Button.
- Find a location for the button. In this example, it will be next to the Today’s Sales button, under the Manager Functions screen.
- Select Today’s Sales.
- Change the Function to Forgive Tax.
- Select Edit Function Data.
- Select the Toggle forgiving taxes specified below radio button.
- Select the Supplemental Fee tax.
- Select OK.
- Select Edit Image.
- Change the text to "Remove Supplemental Fee." You may also change the button color to make it stand out or the text size accordingly.
- Select OK.
- Change the button position to the location you want the button to be placed. In this example, it will be next to the Today’s Sales button.
- Select File > Save As.
- Name the button with the same prefix and call it "Remove Supplemental Fee."
- Select OK.
The button to remove Supplemental Fee is now on the screen. - Change the Security or Ask for Supervisor ID according to the merchant's wishes.
Important: Removing the supplemental fee would result in the estimated bank deposit being lower than is shown in the Sales by Range and other reports. See Frequently Asked Questions below.
Cash Discount
Customers get a discount on posted prices when specifically paying in cash.
Important: Merchant will need to adjust prices of all items to make up for the Cash Discount difference.
Discount Setup
- Go to Maintenances > Discount.
- Go to a blank discount in the drop-down menu.
- Set the Discount Description to Cash Discount.
- Select the Percentage Off Each Item radio button. It should match the percentage in Titan.
- Enable Discount Subtracts From Taxable Total.
- Enable Discount has own section on Sales Report.
- Select the Promotional radio button under Discount Reason.
- Set Max Discount to $9999.99.
- Set Security to 0.
- Set Start Date to today and End Date to 12/31/3000.
- Set Start Time to 12:00:00AM and End Time to 11:59:59PM.
- Select every day, Sunday through Saturday.
- Select File > Save.
Apply the Discount Button
First, you should find a location for the button. Typical places would be under User Functions or Manager Functions, depending on if the merchant wants servers/bartenders to be allowed to remove Supplemental Fee.
- Go to Maintenances > Button.
- Find a location for the button. In this example, it will be next to the Today’s Sales button, under the Manager Functions screen.
- Select Today’s Sales.
- Change the Function to Discount Items.
- Select Edit Function Data.
- Select the Apply Specific Discount to Entire Sale radio button.
- Enable Do Not Prompt for Discount Reason.
- Select the discount to apply: Cash Discount.
- Select OK.
- Select Edit Image. Change the text to "Cash Discount." You may also change the button color to make it stand out or change the text size accordingly.
- Select OK.
- Change the button position to the location you want the button to be placed. In this example, it will be next to the Today’s Sales button.
- Name the button with the same prefix and call it "Cash Discount."
- Select OK.
- Change the Security and/or Ask for Supervisor ID according to the merchant's wishes.
Dual Pricing
Customers are presented with two pricing options. One for Non-Cash payment and one for a discounted Cash payment.
Important: Merchants using this option are required to display cash and non-cash prices on ALL items in ALL customer facing locations. This would NOT be a setup compatible with Digital Signage, Customer Facing Display, or Scoreboards.
Cash and Non-Cash on Receipts
- Go to Settings > System Settings > Settings 3.
- Set Total Description to Total (Cash):.
- Set Alt Total Description to Total (Non-Cash):.
- Set Cash Amount to Cash Amount:.
- Select File > Save.
Note: When you save in System Settings, it will restart the front end on every terminal. Ensure they are not open or if they are open, aren’t settling a check or entering an order. - After a few moments, you will see the following pop up window. Select Yes.
- After a few moments, all services should have restarted and the front end should be open on all terminals.
- Receipts will now print showing a Cash and Non-Cash total and not show the Supplemental Fee tax line.
Cash Amount on the Settle Check Button
- Go to Maintenances > Button.
Note: Each button instance that uses the Settle Check function will need to be updated. - Select Edit.
- Select Find Button.
- A window will pop up. Select the Find Buttons with a Specific Button Function radio button.
- Select the Settle Check function.
- Select OK. It may bring up a report displaying all of the buttons associated with that function. You must be sure to change every button. If it doesn’t open a report, it will take you directly to the button.
- Select Edit Function Data.
- Enable Show Cash Amount.
- Select OK.
- Select File > Save.
It will now display the Cash Amount total on the Settle Check screen.
Cash and Non-Cash Amount on Screen
This is where it gets a little tricky. First, you have to check where the menu buttons go in order to see what terminal screen they’re using. Typically, the Menus are all either on one terminal screen or they all have separate screens. Also, the Server and Manager screens often have the same terminal screen.
- Go to Maintenances > Button.
Typically, buttons for the Common Menu (Apps, Beer, Beverage, etc.) as well as the Server and Manager screens start with "COM-MN-." Sometimes they are generic names like AAA-ZZMN. This example is AAA-ZZM. Then the following prefix would be named appropriately for the screen it goes to. For example, COM-MN-APPETIZERS or AAA-ZZ-MN001- and 001 indicates the first menu on the screen. - Select the first common menu item. In this example, it’s AAA-ZZM001.
- Select Edit Function Data. Take a look at the Goto Menu Register Screen. Note the name of that screen.
Note: Be sure to check the Server Functions and Manager screens as well. They likely have a different screen. - Once you have determined which Terminal Screens to find, open Maintenances > Terminal Screens.
- Select the drop-down menu to see the screens.
- Select the first Terminal Screen you need to edit. In this example, it will be Default Screen.
- You will need to make room on the screen for the Alternate Total and Bitmap, Static Text, or Button. That will require you to resize the Receipt list box.
- Once you have resized the Receipt box and moved the Bitmaps, Static Text, or Buttons, along with the Informational boxes associated with those items up, you’ll have to add the new Informational Control called Alternate Total.
- Take a look at the Informational Control above to match the size and Y location.
- Select Edit > New Control.
- Select Informational > Alternate Total.
- Select OK.
- Enter the measurements of the box.
- X=139
- Y=596
- Width=134
- Height=28
Before you select OK, you can adjust the X to the proper location, Y=626.
- Select OK. Next is to add either the Bitmap, Static Text, or Button.
- If they are Bitmaps, use the following images:
- If they are Static Text, name them accordingly.
- If they are Buttons, step 23 will show you how to name it.
- If they are Bitmaps, use the following images:
- Use the same method as above to place the new Bitmap, Static Text, or Button.
- Check the measurements of the box and select Edit > New Control.
- Select the appropriate control type. In this example it’s a Button. The next in sequence is 120.
- Select OK.
- Adjust the Y to match the Alternate Total Box.
- X=13
- Y=626
- Width=124
- Height=30
- If there is no Grand Total, you will have to add it to the Terminal Screen as well.
- Select File > Save.
- Start over on the other Terminal Screens in use to ensure all active screens are showing Cash and Non-Cash.
- If using a Button, you will have to change the name to "Cash Total."
- Open Maintenances > Button. In this example the button name is AAA-ZZL118.
- Select Edit Image and change the text to "Cash Total."
- Select OK.
- Select File > Save.
- To create a button for Non-Cash Total, use the Cash Total button as a template.
- Change the position to the one created on Terminal Screen. In this example, it’s 120.
- Select Edit Image and change the text to "Non-Cash Total."
- Select File > Save As. Change button name to appropriate name. In this example, it’s AAA-ZZL120.
Tax Setup
- Open the Back Office > Maintenances > Sales Tax.
- Scroll down to the very last line.
- Use "Supplemental Fee" for the Description.
- Under the Tax Calculation Method, select Flat Percentage, then the Edit Percent button.
- Enter the approved Advantage Program percentage (found in Titan > Programs) in the Tax Percent input field.
- Select the Any Remainder Rounds Down radio button.
- Select OK.
- Enable Exclude From Displayed Total.
- Enable Include in Alternate Total.
- Enable Update Alternate Display when Tax is Forgiven.
- Enable Hide Tax on Receipts.
- Select File > Save.
Apply a Fee to Items
- Go to Maintenances > Item.
- Select Edit > Mass Attribute.
- Select the General Information tab.
- Under Tax Flags, enable the Supplemental Fee. Ensure both boxes are enabled to apply it to the items.
- Select OK.
- The Mass Attribute window will appear. Choose Select By Mask.
- It will be defaulted to *. Select OK.
- This will select all items.
- Once all items are selected, choose OK.
- You will see a window pop up asking for confirmation. Select Yes.
It will take a few moments to apply attributes to items. Once it’s done it will go back to Item Maintenance.
Cash Media to Discount Automatically
- Go to Maintenances > Media.
- Set Media to Cash.
- Enable Supplemental Fee under Media Forgives Tax.
- Select File > Save.
Apply the Cash Price Button
The purpose of this button is to forgive the Supplemental Fee even when paying with Non-Cash.
First, you should find a location for the button. Typical places would be under User Functions or Manager Functions, depending on if the merchant wants servers/bartenders to be allowed to remove Supplemental Fee.
- Go to Maintenances > Button.
- Find a location for the button. In this example, it will be next to the Today’s Sales button, under the Manager Functions screen.
- Select Today’s Sales.
- Change the Function to Forgive Tax.
- Select Edit Function Data.
- Select the Toggle forgiving taxes specified below radio button.
- Select the Supplemental Fee tax.
- Select OK.
- Select Edit Image.
- Change the text to "Apply Cash Price." You may also change the button color to make it stand out or change the text size accordingly.
- Select OK.
- Change the button position to the location you want the button to be placed. In this example, it will be next to the Today’s Sales button.
- Select File > Save As.
- Name the button with the same prefix and call it "Apply Cash Price."
- Select OK.
The button to Apply Cash Price is now on the screen. - Change the Security and/or Ask for Supervisor ID according to the merchant's wishes.
Important: Applying cash price would result in the estimated bank deposit being lower than is shown in the Sales by Range and other reports. See Frequently Asked Questions below.
If using SkyTab Mobile
- Go to Settings > System Settings > Interfaces > Mozart.
- Choose Enabled.
- Choose Enabled under SkyTab.
- Ensure each Media is assigned.
- Enable Use Dual Mode Pricing.
- Select File > Save.
Note: When you save in System Settings, it will restart the front end on every terminal. Ensure they are not open or if they are open, aren’t settling a check or entering an order. - After a few moments, you will see the following pop up window. Select Yes.
Optional: If the Non-Cash amount is to be calculated after tax, then the Tax on Tax program will need to be used
- Open the Back Office > Maintenances > Sales Tax.
- Go to Supplemental Fee tax.
- Enable Is Credit Adjustment Tax.
- Enable any taxes you would like to be included in the calculation.
- Select File > Save.
Frequently Asked Questions
What would cause the bank deposit to be lower than as shown in the reports?
There are a couple of reasons why this could happen, but the most common reasons are as follows:
- When cash price is applied for Dual Pricing or the fee is removed for Supplemental Fee, it would cause the batch deposit to be lower than will be shown in the reports as these operations are POS side only and would not affect the Shift4 Gateway backend computation.
For example, if the check total is $104 and either the Cash Price of $100 is applied, or the Supplemental Fee of $4 dollar is removed, the result would be:- POS reports will show a non-cash payment (i.e., Bank Batch Subtotal) of $100
- Shift4 Gateway actual deposit would be $96.15 (computed from $100 / 1.04)
- When a customer adds a tip after signing the credit card receipt, the POS report will show the original $4 computed non-cash adjustment but Shift4 Gateway backend will use the full amount charged to the card when computing the amount for the bank deposit.
For example, if the check total is $104 and the customer adds a $6 tip, based on the 4% daily discount, the result would be:- POS reports will show non-cash payment (i.e., Bank Batch Subtotal) of $110
- Shift4 Gateway actual deposit would be $105.77 (computed from $110 / 1.04)
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