POS Categories for Enterprise in Appetize

Description: Review an overview of POS Categories for Enterprise and how to create and assign them below.

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Overview: What are POS Categories?

POS Categories allow users the flexibility to create organized and complex nested category structures within Activate. 

Creating POS Categories

To begin the process of building out POS Categories, a hierarchy must be built for each category type. It’s best to start with a baseline Level 1 POS Category and build from there.

Level 1 Categories

While all POS Categories are user-defined, some examples of Level 1 categories include Food, Drink, and Alcohol.  

1. Log in to Connect Enterprise, click on the Corporates tab, then select Corporates. Look for the venue and select the Login tab. Select the POS Categories button to start.
2. Select the blue Create button.
   Note: Select the hamburger icon to export and import data.
3. Enter details for all POS Categories, including Level 1.
   • Display Name: Name of POS Category as it will display on the terminal (Ex: Wine)
   • Internal Name: Internal description of the POS Category (Ex: All Wine options)
   • Level: The hierarchy level in which the POS Category is located. If it's a new category hierarchy, the level defaults to Level 1.
   • Parent Category: Related to the POS Category Hierarchy configuration, users can nest POS Categories to their Parent Category. A Level 1 POS Category has no Parent Category.
   • Button Text Color and Button Background Color: Optional features to customize buttons and background colors in Activate and Interact.
   • Sort Order: The order of appearance of each POS Category.
   • Receipt Trailer Message: In this box you can enter a message that will display on the transaction receipt. 
   • Age Restriction: Item restrictions are available to allow the end user to restrict the sale of items and categories by age or external reasons. For example, if a vendor is selling alcohol and this is enabled, the terminal will prompt an age validation window before the execution of the sale.
   • Allowable Return Window: The amount of days after purchase for return.
   • Sales Channels: Select from the list the environment this POS Category will apply to, or you can Select All if applicable to the entire Enterprise/Venue. Examples include POS versus Kiosk environments.
   • Shippable: You can enable or disable the ability to ship items under this category.
   • Non-Refundable: You can enable or disable the ability to refund items under this category.
   • Quantity Required: When this option is enabled, all items under this category will prompt for quantity as you click on menu items on the Activate/POS side.
   • Image/Icon: You can add images and icons to this POS Category (Optional). Images must be under 4MB.
4. Click on the blue Save button to finish creating the Category. 

Level 2 Categories

Once all Level 1 Categories exist, to create Level 2 and up, users must select a Category Hierarchy with each new category. This will link each Level together to create a solid category structure.

For example, if the Level 1 category is Wine, Wine would be selected under Category Hierarchy to create and link a new Category 2. This will follow for every structure stemming from the Level 1 categories. The rest of the details listed above are the same for every level. 

Assign POS Categories

Once a POS Category is created, it will need to be assigned to appear on the terminal.

1. Select the newly created POS Category to edit.
2. Select Assigned Venues tab. 
3. Select Assign Venue.
4. Select Assign to add the Category to the venue. 
5. Use the Unassign All or Assign All buttons for mass updates. 
6. Select the Assigned Items tab.
7. Select Assign Item to choose menu items from the list that will fall under this POS Category.
8. Select Assign next to each item that should be included in this category.
   
9. Select the Assigned Item Attributes tab.
10. Select Assign Item Attribute to choose Attributes that apply to this POS Category.
    

Assign POS Categories from Items

Another way to assign a POS Category to Items is through the Item details.

1. From the Corporate Dashboard, select Items.
2. Search for and select the Item to edit. 
3. Click the POS Categories tab.
4. Select Assign, and a window will appear with the available categories.
5. Select Assign next to each applicable category.