Description: Activate v14.2 now allows suite users to access PreOrders through Activate Android.
Access PreOrder in Activate Android
- Log in to Activate by entering the Terminal Account credentials.
- On the PIN screen, enter the employee ID assigned to the PreOrders you want to access.
- Select the Checks tab on the top menu bar.
Check Details:
- Suite Name: Each PreOrder displays the suite name as the title of the order.
- Suite User: Each PreOrder displays the suite user associated with the order beneath the suite name.
- Credit Card Icon: When a payment method is associated with a PreOrder, a credit card icon appears on the bottom left of the check details. This includes custom tenders.
Start a Suites tab in Activate Android
- In Activate, select New Check.
- Select the Suite, Suite Account, Suite User and Event for the order.
- Suite: The suite name appears on the KDS for preparation and delivery of the items. It is also used as the identifier for the order in the Checks view.
- Account: The Suite Account selections become available after selecting a suite. Only suite accounts associated with the suite appear for selection.
- User: After selecting a Suite Account, the suite users associated with this account appear for selection within the user section.
- Event: Select the event this order is associated with. This is for reconciliation purposes, as there can be multiple events running concurrently.
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