Account Creation and Logging In for Payments Insider in Appetize

Description: Learn the process to access and register for Payments Insider, which enables registration for system access, login instructions, and the necessary steps for setting up an account, including security measures and navigation for both new users and those utilizing single sign-on credentials.

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Starting Payments Insider

1. You can access Payments Insider through your desktop (PC) or mobile device (iOS, Android, or tablet) through an internet browser.
2. To launch Payments Insider, type https://www.elavon.com in your browser window. The Elavon
   main site opens. Click Login on the top bar menu to enter Payments Insider, or you can go directly to www.mypaymentsInsider.com.

Registering for System Access

The self-registration process allows customers who have been boarded and have valid/open
merchant IDs to register with Elavon without contacting Support. Registration involves obtaining a
user ID and password. The system allows self-registration with a single MID only. Customers with
multiple unchained locations can add more locations to their account later. If you have chained
locations, however, please refer to the note following this section. In case of any issues, you can
always contact Elavon.

After entering the Elavon website, please note these options:

• Customer center: Visit the customer center to see what materials we create for you to
  make your first steps with card payments easier and to learn more about Payments Insider.
• Login: Click login to Register for the first time and to log in once you have created your
  account on Payments Insider.
• Contact us: An easy and quick way to contact Elavon.

To register or to log in:

1. Click Login on the top bar menu at www.Elavon.com or go directly to www.mypaymentsInsider.com.
2. The Payments Insider main page displays.
3. Click Register Now. The Registration page displays.

The Create a New Account page displays. All fields in the New Account Information section are
required unless noted. Entry your:

• Email address*
• First Name
• Last Name
• Merchant IDs
• the last 4 four digits of the Business Checking Account Number assigned to the Merchant IDs or
  Chain Numbers keyed; answer Security Questions if you are asked to do it.

Then select Create Account. You will receive a registration confirmation email from no-
[e-mail] to confirm your email address and to finish setting up your account. You need to activate your account within 24 hours.

Note: Self-registration is only available with a single MID. If you have locations organized by chain, please contact your Relationship Manager or our call center team for further assistance. Support Contact Information displays when you click the Contact Us hyperlink located on the pre-login page http://www.mypaymentsinsider.com/.

The confirm your email link from the email redirects you to the "Create your account" page, where you need to set up your password.

Once you click "Sign up," you will go to the next page, where you need to select your security questions and provide answers. You will have only one try to provide the correct answer for your security question if the system asks you to do so.

Log in to Payments Insider

To log in to Payments Insider, you need to enter www.Elavon.com or go directly to www.mypaymentsInsider.com website and click sign-in/sign-up.

All new users get created with single sign-on credentials. If that applies to you, once you provide your login credentials and click Sign in with Payments Insider, a pop-up window will appear where you need to click the blue button Continue to single sign-on. This will redirect you to a new login page where you will need to enter your credentials again. If you have not created single sign-on credentials, provide your email address and password and click Sign in with Payments Insider only.