Tip on Pinpad for Appetize

Description: ActivateX (starting with v15.8.2.1) now supports tip-on-pin pad for INGENICO (FreedomPay) devices. PAX devices already has this feature and will continue to support it.

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Configuration

These require Connect settings for the tip to be enabled, tip-at-charge to be enabled, and the tip-at-charge screen to be set as CardReader. (Default behavior would be for tip-at-charge-screen to be the Customer Facing Display - 'CFD.')

If the screen option is set as CardReader, the tip prompt will appear on the card scanning device and will NOT appear on the CFD.

Pax / Elavon

For PAX, this is not relevant for A-Series since it shares the POS screen, and it is not relevant for E800 since there is already a CFD that would better display this information in a larger format. But it does apply to the E700 systems, which do not have a CFD.

The order and layout of the tip are not configurable. However, the tip options in the PAX template should be configured as described in our standard Elavon BroadPOS template settings.

The initial launch of the PAX tip-on-terminal used the tip settings from the PAX template and only used Connect flags to enable or disable tipping on the pin pad entirely.

Ingenico / Freedompay

This should function on any compatible Freedompay Ingenico terminal - Tellium or Tetra - with AX.

Note: Re-pushing a TGZ for Tellium devices may be required to reset the tipping flags. Earlier versions of (non-APL) AX likely could have changed/corrupted those settings. That older code no longer exists in AX, so this push of TGZ should only be needed once.

The RED button can still be used as before to cancel the payment operation entirely, but there is no behavior on the YELLOW button, and there is no workflow to backup and choose a different tip amount.

Ingenico/Freedompay only support tip by PERCENTAGE, so the config levels for tip must be set to PERCENT values. It only allows three tip levels plus a custom tip, so only the first three tip-levels defined in Connect will be used.

Ingenico / Elavon

Not yet implemented.