Description: You'll learn to set Profile Types for Employee accounts: POS Mode for quick sales with screen tips, and Restaurant Mode for traditional tipping, printing dual receipts with tip addition instructions.
All Employee accounts require a Profile Type when set up. The profile type falls into two categories: POS mode and Restaurant Mode. There are others on the list that are being phased out.
This profile type is selected in the Employee Role Settings when the account is created.
POS Mode: POS or Point of Sale mode is most commonly used as it allows for quick sales in concession stands. It prints a receipt with a full balance but there is no signature or tip option on the receipt. The ability to prompt the customer to tip on the screen during checkout can be configured instead. You can also opt to have the customer add a digital signature by signing on the screen.
Note: To configure the signature and tip options, please navigate to the Checkout and Fee/Tip/Tax tab on the Employee Role.
Restaurant Mode: Restaurant mode is typically used in an actual restaurant setup so receipts will print out to allow for tipping in the traditional sense. Two receipts will print so the customer can sign one and add tip to leave with the merchant while also retaining a copy for themselves. Once the receipt is returned to the employee, they will need to add that additional tip to the order before completing the sale.
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